Jaguar Land Rover Seattle

Great people! Excellent service. Very respectful of my time which I appreciate because I drive quite a distance to get there. Everyone is friendly and professional. Excellent service. Very respectful of my time which I appreciate because I drive quite a distance to get there. Everyone is friendly and professional. The service advisor and technician took the time to show me the problems in detail. The work is not cheap, but fortunately it was all covered under warranty. Whew! More

Excellent! Absolutely fantastic experience at the dealership with Sean Kent! It took me 12 hours to drive there for the car I really wanted, and Sean went above Absolutely fantastic experience at the dealership with Sean Kent! It took me 12 hours to drive there for the car I really wanted, and Sean went above and beyond to make this as great of an experience as possible. The process was quick, and thanks to Sean's patience and willingness to go the extra mile, I knew EXACTLY what I needed to before even starting my trip. Afterwards, Sean contacted me again to make sure everything is working out how I wanted and the whole sale process took less than an hour. Fantastic job, thank you and I can't recommend the place enough! More

Great purchase experience with excellent hospitality, knowledgeable sales person, and great inventory. We were lucky to get the exact car we wanted in the inventory, and were with excellent hospitality, knowledgeable sales person, and great inventory. We were lucky to get the exact car we wanted in the inventory, and were able to strike the deal and get the car in our hands, all within 3 hours. More

Return of troubled Ipace Difficulty with First Edition Ipace. Return car 3 times with same problem with only four hundred miles. Not dealers problem as they worked with corp Difficulty with First Edition Ipace. Return car 3 times with same problem with only four hundred miles. Not dealers problem as they worked with corporate on troubleshooting and testing, but a production flaw that could not be sorted out. Dealer worked with Corporate Jaguar to gain agreement for full refund. During this time Dealer allowed use of loaner. More

Not sure what they did except wreck my rear window view They had my brand new I-Pace for over a week to update the software. The problems I had emailed them about ahead of time still exist. I still cannot They had my brand new I-Pace for over a week to update the software. The problems I had emailed them about ahead of time still exist. I still cannot get Apple Car Play, there is still a whistling with the AM radio (explanation was it is the acceleration of the car), and the passenger air bag light is still orange and “off”. It may be that the car is problematic, but I researched the I-Pace for six months and participated in the YouTube car forums, and it appears they are still getting great reviews. So I am reluctant to add mine at this time. Also, the tape from the temporary license plate is really stuck on the glass for good. I tried GooOff, a putty knife, and an abrasive sponge for over five minutes and cannot get it to come off. And the upper tape is so high up it is behind the panel and I cannot get my hand in there to even try to remove it. The tape is extremely irritating to look at. Unfortunately I bought the extended warranty so am going to have to use them for years to come. But at least Sally -and all of them- was nice, making the overall experience better. The reason I am marking this as a sales review rather than service, is I have been working with Sean and Brent on these issues, am still working with them, and I think this entire frustrating experience may be from their unfamiliarity with the I-Pace. That is why I’m not reporting back to the YouTube auto review community as of yet. The car drives like a dream, and I did confirm that with a comment, however, I’ll wait to comment on this very frustrating situation with these electronic challenges for another week. But I will be letting the community know I would not buy an I-Pace in Seattle because they don’t know the car well enough. I also looked at Vancouver BC and am wishing I went with them as of right now. But we’ll see how it goes. More

wonderful experience Everything went perfectly. They took care of all my concerns. The items that needed fixing, those items were fixed. Sally took care of everything a Everything went perfectly. They took care of all my concerns. The items that needed fixing, those items were fixed. Sally took care of everything and was in charge for the whole process. More

Amazing communication and service! The Service department and Advisors are amazing. The text communication is quickly responded to and I appreciate the quick and open conversation to a The Service department and Advisors are amazing. The text communication is quickly responded to and I appreciate the quick and open conversation to ask and answer any questions. The Advisors provide constant updates and ensure you are informed throughout the entire process. Shinee was fantastic and made the service experience well worth the visit! More

Great customer service! Mo Tamjid was phenomenal and willing to work a deal out online, unlike many other dealerships. All of their staff were friendly and made the process s Mo Tamjid was phenomenal and willing to work a deal out online, unlike many other dealerships. All of their staff were friendly and made the process super smooth. Smoother than any other dealership I’ve been too. I highly recommend Mo, and Jaguar Land Rover Seattle! More

Velar Love my new Range Rover Velar, great on mileage, comfortable, love the look. Will not drive another car but a Land Rover brand ever again!! Love my new Range Rover Velar, great on mileage, comfortable, love the look. Will not drive another car but a Land Rover brand ever again!! More

very good i lover my car.. i like colour ....inside .....all the staff are doing very well...there are gifts too ...thank you every one ..good job i lover my car.. i like colour ....inside .....all the staff are doing very well...there are gifts too ...thank you every one ..good job More