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Jaguar Land Rover Troy
Troy, MI
369 Reviews
Jaguar Land Rover Troy in Troy, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Stop by today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 369 reviews
August 21, 2018
Great Experience Greg attended to all of our needs and questions and listened to what we wanted and understood what we did not want. He was very informative but not o Greg attended to all of our needs and questions and listened to what we wanted and understood what we did not want. He was very informative but not overbearing which suited our needs. This made our experience very smooth. He and Johnny made sure our car was ready, safe, and on time with no surprises in extra costs. We will certainly be contacting Greg on our next car purchase. More
by HH
Employees Worked With
Johnny, Greg Hooper
Helpful July 17, 2018
Adventure Buying a new car is an adventure. This experience was a great one. They were responsive and helpful. Willing to work with me as I was in another count Buying a new car is an adventure. This experience was a great one. They were responsive and helpful. Willing to work with me as I was in another country during most of the experience. I would highly recommend Greg who was amazing. More
by Shinman
Employees Worked With
Greg Hooper
July 17, 2018
One of a kind sales I have ever worked with Well, my recent experience at this dealer is negative with the sales, Greg. He is a strong attitude human being which means his professional level is Well, my recent experience at this dealer is negative with the sales, Greg. He is a strong attitude human being which means his professional level is below average. Couple of examples, he is lack of proper answer to my questions about the car but showing that I am asking bad questions. What kind of sales human being will do things like this? His strong attitude is here and there. Fortunately, other sales are far more professional enough to encourage me to do the purchase of a beautiful VELAR. If I spend so much money on a car, I deserve a better attitude at least. So all in all, if you are in the area and want to purchase a car in the nearby TROY area like me, AVOID Greg! More
by foodieCA
Employees Worked With
Greg Hooper
July 02, 2018
Positive, low-pressure, quick sales experience. I was able to get in and out of the dealership relatively quickly. Everyone was very friendly and the overall experience was positive and low-pressure I was able to get in and out of the dealership relatively quickly. Everyone was very friendly and the overall experience was positive and low-pressure, which I appreciate. More
by carlwinans
Employees Worked With
Greg Hooper
June 25, 2018
Jaguar F-Pace Working with James Wawrzyniak was very pleasant. He is very friendly, professional and very knowledgeable. This was our first Jaguar so we had a lot o Working with James Wawrzyniak was very pleasant. He is very friendly, professional and very knowledgeable. This was our first Jaguar so we had a lot of questions. He answered all of our questions quickly,either in person, email or text. James explained all the functions of the F-Pace so when we drove away we knew how everything worked. Very happy with our purchase. Thank you James More
by Leslie
Employees Worked With
June 25, 2018
Best Person Ever Literally the best sales experience I've ever had. Thank you so much Joan. I wish more people were like her. Thank you thank you thank you! Literally the best sales experience I've ever had. Thank you so much Joan. I wish more people were like her. Thank you thank you thank you! More
by janet123
Employees Worked With
Joan Glass
June 25, 2018
Best experience ever I have bought many new vehicles from what's considered the big three my entire life and have never had a great experience as I had with Greg. My firs I have bought many new vehicles from what's considered the big three my entire life and have never had a great experience as I had with Greg. My first visit to the dealership, Greg met with me while I looking at cars in the parking lot and he asked if he could help me. I told him I didn't have an appointment and he said I didn't need one. He treated me with the upmost respect and after buying my first Jaguar F-Pace, he took all the time I need to understand on how everything works. I will definitely recommend both Greg and the dealership to all my friends and family. Thanks again Greg for such a enjoyable experience. More
by Michael V
Employees Worked With
Greg Hooper, Kevin Tierney
June 11, 2018
2018 XE Jaguar Very happy with my new Jaguar. Its a beautiful car and I get a lot of compliments. I really enjoy driving it on such beautiful days. Greg was very fri Very happy with my new Jaguar. Its a beautiful car and I get a lot of compliments. I really enjoy driving it on such beautiful days. Greg was very friendly, helpful, and knowledgeable. Made me feel comfortable about trading in my 2009 Jaguar. I will definitely recommend Greg to people I know. I plan on dealing with him in 3 years. Thank you for everything. Marsha Orlans More
by Moe
Employees Worked With
Greg Hooper
June 10, 2018
Professional, Knowledgable, Excellent Customer Service I bought my first Jag from this location at the suggestion of Mrs. Elder and have always received great customer service and attention to detail. I pu I bought my first Jag from this location at the suggestion of Mrs. Elder and have always received great customer service and attention to detail. I purchased my newest Jag from Joan just before the closing of the Novi location. I consider this rating as an extension of that Novi experience since Joan is now with JLR Troy. If she is your sales person, you will be more than pleased with the interest and care she provides so that once you sign the documents - you will already feel welcomed to the Jaguar family knowing you will have excellent ongoing customer service and one of the finest vehicles ever - a JAG! My car has been in storage until very recently so I have a maintenance service check in a few days - just poreventative maintenance! More
by Jag1544
Employees Worked With
Joan Glass
June 08, 2018
Excellent experience! Top notch customer first service Greg met me right away, and within 30 minutes I was driving home in my new Range Rover! Greg was extremely helpful in the setting up of the app for my Greg met me right away, and within 30 minutes I was driving home in my new Range Rover! Greg was extremely helpful in the setting up of the app for my phone, and a quick run though of my new vehicle. I will be referring my colleges only to him. Thank you! More
by Cbush3721
Employees Worked With
Greg Hooper
