Jaguar Land Rover of Mission Viejo

Great Dealership This is our second purchase from this dealership and the second from Grant Ryder. Very easy to work with. I told him what I wanted and when it arriv This is our second purchase from this dealership and the second from Grant Ryder. Very easy to work with. I told him what I wanted and when it arrived he let me know and after getting there that vehicle didn't quite work out so we went through my alternate vehicles and he had one in stock. It was beautiful and Grant and the Sales team put the deal together. Two days later I received a follow-up call to ask how I liked the car, if he could answer any questions, etc. Great customer service! More

Shout-out to Armen for his amazing service! ^^*~ I couldn't have asked for a better experience. No hassle and zero BS. Armen and his assistant were very quick and efficient in communicating with me. I couldn't have asked for a better experience. No hassle and zero BS. Armen and his assistant were very quick and efficient in communicating with me. Super nice guy and has lots of patience! The transaction was very quick and smooth. Highly recommend Armen! More

Simple Process in Leasing Our First Land Rover I did some research on the vehicle and located it in the Mission Viejo Land Rover's inventory. I emailed the general sales manager, who then put me i I did some research on the vehicle and located it in the Mission Viejo Land Rover's inventory. I emailed the general sales manager, who then put me in contact with Brian Cameron. He was professional, prompt in responding and was very easy to work with. I would personally come back to Brian and Mission Viejo Land Rover again. My only constructive feedback would be to ensure that the customers name is correctly spelled before showing all the paperwork. In reviewing my first document, my last name was spelled incorrectly. Additionally, the lease documents showed 30 cents per excess mile, when the deal was for 15 cents. These two hiccups cause a 10 minute delay which was not a big deal, but from a customer experience perspective, it should have been avoided. More

Great Experience & Friendly Staff! Have been shopping around various Land Rover dealerships for a "lease special" and glad I came to right place! Earlier in the day we had visited Land Have been shopping around various Land Rover dealerships for a "lease special" and glad I came to right place! Earlier in the day we had visited Land Rover Miramar, which was just a waste of time. As I was sitting at the Miramar dealership I searched online and found the vehicle I wanted at Mission Viejo and immediately left Miramar and drove up to work out a deal. We worked with Austin Burke as our sale associate who was absolutely fantastic and worked out a deal for us that fit within our price point. Austin is very knowledgeable about the vehicles and cares about his customers. It was a pleasure working with him. In addition to Austin, the entire staff is friendly with no sales pressure, including the sale manager Adam, and finance manager KO. The entire process was smooth and easy and the whole team stayed after closing hours to finalize all the paperwork and detail the car for us to take home that night! Thank you Mission Viejo to for your dedication to your customers! ~Rick More