Jaguar Land Rover of West Columbia - Service Center

The team was very helpful and friendly. I felt like I was in good hands. They were also very responsive! I felt like I was in good hands. They were also very responsive! More

Tom, my service advisor took great care of me. Everything was handled to my liking. Everything was handled to my liking. More

The service team to include Mike and Tom are just excellent. Great customer service and follow up. excellent. Great customer service and follow up. More

When my car was ready, the service tech, just gave me the form to sign. I had to ask what was done and if everything was okay. Now I'm questioning if service was actually done. I'm not certain my fluids we form to sign. I had to ask what was done and if everything was okay. Now I'm questioning if service was actually done. I'm not certain my fluids were topped off, specifically the windshield wiper fluid, as I had to add fluid within one week of service. More

Service advisor was great but the service itself was terrible. When we received the car the interior was sprayed with a fragrance that smelled like cheap cologne. It took an hour to air out the car. Th terrible. When we received the car the interior was sprayed with a fragrance that smelled like cheap cologne. It took an hour to air out the car. The car wash didn’t do the wheels or any indented areas. For $1500 for service, it was very disappointing. More

Great experience Mike Engel and Angel did a great job of taking care on me Thanks taking care on me Thanks More

Tom did a good job taking care of my car. I would definitely recommend Tom to other customers. I would definitely recommend Tom to other customers. More

I have not had an issue they haven’t been able to resolve. They are fair and team does great work. resolve. They are fair and team does great work. More

Tom was great was always able to get in touch with him even gave me his cell phone that’s a true professional been servicing my cars there for years have never had a problem even gave me his cell phone that’s a true professional been servicing my cars there for years have never had a problem More

Awesome customer service! Javier was hands down so amazing at walking me thru each step during my car repair. He kept me up to date and answered any question I had. He made th Javier was hands down so amazing at walking me thru each step during my car repair. He kept me up to date and answered any question I had. He made the process very easy, fixed my car in a timely manner and resolved all my issues! My Range Rover was truly in the best hands. Can not recommend him enough, he truly went above and beyond. -happy customer More