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Jake's Motorcars
La Jolla, CA
1 Review
Our mission at Jake's Motorcars is to provide you with an exceptional customer service experience. From picking out the perfect vehicle to match your needs, to delivery at your doorstep, members of our friendly staff are here to assist you.
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Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1 review
January 07, 2019
Deceptive Sales Tactics I feel compelled to write this review as I do not recommend anyone purchase or fly to see a vehicle from this dealership. I flew from Dallas to San D I feel compelled to write this review as I do not recommend anyone purchase or fly to see a vehicle from this dealership. I flew from Dallas to San Diego to view a used Lamborghini Gallardo which I was told was in immaculate condition from the car salesman there Eli. After landing at the San Diego Airport, I was notified just prior to seeing the car that the oil pressure malfunction light came on the day before. Eli reassured me that the car was in excellent condition. After taking a test drive, I was initially hesitant to even pay for a vehicle inspection because this malfunction had not been disclosed prior to me flying to the see the vehicle. Eli knew that I had a scheduled appointment to have the car inspected by Lamborghini La Jolla and reassured me that I would find no further issues with the car. I decided maybe he was being truthful and this light just happened to come by coincidence on the day prior to my arrival. I spent $500 on an inspection at Lamborghini La Jolla which had so many issues during the inspection that there was no way I could purchase the vehicle. These issues per the report included: (1) Oil pressure light on with oil temperature on the dash at the max (2) There was a short in a ground wire or possible incorrect sending unit (3) Ebrake handle needed adjustment (4) The clutch position and clutch reference position both had negative numbers (5) Error noted in the sport program button circuit (6) The incorrect tires were placed on the vehicle (7) The brakes were concluded as soft and recommend to be bleeded and retested. (8) The calipers were spray painted over from the wheels which were apparently painted black while still on the car. (9) No service records were available and no history of the car ever being serviced at a Lamborghini dealership These were just a few of a long list of problems with the car. Eli explained that Lamborghini apparently finds issues and problems with their cars because they are the direct competition. But any right minded individual buying an exotic is going to have it inspected at the actual dealership prior to making a purchase so this a mute point. I did ask for a refund of the money I paid to get the car inspected and the flight as I did not have full disclosure of the oil pressure light and various mechanical issues but was denied this. I am therefore filing a claim with the better business bureau and will be leaving reviews on nearly every website. I am dissatisfied with the customer service and lack of professionalism of Jake's Motorcars. I feel it is unreasonable to not fully disclose malfunction lights and issues a car has prior to a customer taking the day off from their job and flying out to attempt to make a purchase. Jake's motorcars does not seem to believe in customer satisfaction but I do know that word of mouth is the best form of advertising. I also know that a dissatisfied customer impacts the reputation of a company faster than any excellent marketing or advertisement. I do not recommend anyone purchasing a vehicle from or even visiting this dealership. More
by SamK
Employees Worked With
Eli
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