If I could give the service department zero stars I would. This is the most unprofessional and rude service techs Ive ever dealt with. A friend of mine called to schedule an appointment and was told to bring my tuck up there now and it would be about 30 minutes. When we got there we were told an hour and half. Then the price changed from $25 for oil change and tire rotation (which is what my friend just paid a week ago) to $40. They tried to say that my friend only got an oil change. After calling my friend in front of them he said that he did get a tire rotation and that he watched them rotate the tires. While speaking with Mark a supervisor and explaining the situation he responded I have a bay open do you want your oil changed or not. This isnt the first time Ive had issues with the service department. Of course the sales department is going to go out of their way to be accommodating and nice until you buy the vehicle. Just take your vehicle to a different dealership for service. From now on I will only take my vehicles to Brandon Ford. Ive never had a problem with Brandon Ford and they treat their customers with respect.