Jay Wolfe Honda

Service on Steroids I've been to service departments where there doesn't seem to be a commitment to get to the bottom of things and make them right. It actually took me 3 I've been to service departments where there doesn't seem to be a commitment to get to the bottom of things and make them right. It actually took me 3 years, 4 return trips, and a good bit of unnecessary expense to solve an air conditioning problem with my 2006 Accord. So imagine my concern when an air conditioning issue developed after I got sandwiched in a collision with my new Accord. I am delighted to say that Jay Wolfe Honda diagnosed my air conditioning problem, did the initial repair, and then made sure the repair actually solved the problem. Determining that more needed to be done, they stuck with it until they had a true fix. Not only that, but they determined that it was a warranty issue rather than an collision-insurance issue. The work was done at no cost, and I didn't have to deal with the hassle of getting reimbursed by the insurance company of the one who rear-ended me in the first place. Adam provided first rate service and kept me informed throughout the process. As for the waiting area, I felt like I was in the lap of luxury, with excellent food and drink service and a warm, clean, hospitable environment for chilling while the work was done. More

i think it takes too long to complete the service. dropped my car off at 7:00 am. I tried to call at 12:00 to see if work was finished. I could not get anyone to answer the phone in service dept. dropped my car off at 7:00 am. I tried to call at 12:00 to see if work was finished. I could not get anyone to answer the phone in service dept. I went to the dealership anyway and found out they hadn't even started on it. It shouldn't take an entire day to fix a tire. Your company doesn't offer loaner cars. More

Service was fine but didn't meet expectations I was told on the phone I could get basic service and also get an estimate in some body work. When I arrived I was told that don't happen and I have I was told on the phone I could get basic service and also get an estimate in some body work. When I arrived I was told that don't happen and I have to go to the auto body repair spot and make another appt. had I known that I would not have made the appt. this wasn't Kevin's fault but it was the phone service rep fault. More

Great job I thought Shawn did a great Jennie b explaining to me, and servicing my vehicle. He even remembered to get me the free wash. Thanks I thought Shawn did a great Jennie b explaining to me, and servicing my vehicle. He even remembered to get me the free wash. Thanks More

Dittemore CR-V Awesome service tech - very welcoming. Customer Lounge is second to none. Tony remains the best salesman in KC. Thanks so much! Always a ple Awesome service tech - very welcoming. Customer Lounge is second to none. Tony remains the best salesman in KC. Thanks so much! Always a pleasure to come to the site. More

Thanks for another great service experience! I took my 2005 Honda Civic Hybrid to Jay Wolfe Honda for its 75,000 mile checkup last week. Byron Hughes was a GREAT service technician; he explained I took my 2005 Honda Civic Hybrid to Jay Wolfe Honda for its 75,000 mile checkup last week. Byron Hughes was a GREAT service technician; he explained everything to me and even offered me a complimentary car wash! My car was ready on time, at the price estimated for the maintenance, and Byron was so friendly and helpful. Thanks much! More

Always a great place to go for service The employees at Jay Wolfe Honda are great. Very professional, very understanding, and never pushy. I have continued over several years to receive gre The employees at Jay Wolfe Honda are great. Very professional, very understanding, and never pushy. I have continued over several years to receive great service. They go out of their way to make sure everything is done and done well. The facility is also excellent! Clean, friendly staff, and love the snack bar and television perks. Don't mind waiting for my car because it is as comfortable as home. Rob was fantastic. Figured out what was wrong immediately and I got in for the repair the next day. More

Fantastic Service I've always had good experience with the service department, but Luke went above and beyond to take care of what needed to be done with my car in a fa I've always had good experience with the service department, but Luke went above and beyond to take care of what needed to be done with my car in a fast and efficient way and communicated with me throughout. More

Great, and Smooth I have really enjoyed my entire experience with Jay Wolfe Honda at 103rd St. !! From the initial time I have been there even including maintenace. I have really enjoyed my entire experience with Jay Wolfe Honda at 103rd St. !! From the initial time I have been there even including maintenace. More

Pretty good experiance Overall it is a pretty good experience. The process is a little long but it is like that everywhere. I would recommend this dealer to my friends and f Overall it is a pretty good experience. The process is a little long but it is like that everywhere. I would recommend this dealer to my friends and family. More