
Jay Wolfe Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 3,346 reviews
I always take my Tundra here for service. Dustin is great to work with, so far they have always done a good job. Prices are not the cheapest around but you get good quality work. great to work with, so far they have always done a good job. Prices are not the cheapest around but you get good quality work. More
Great service as usual. Service department was friendly and courteous. Dustin went over what services were recommended. I was pleased to see my car washed. I know with COVID this was suspended for awhile. and courteous. Dustin went over what services were recommended. I was pleased to see my car washed. I know with COVID this was suspended for awhile. More
Great staff. Service Took care of my vehicle quickly for routine maintenance. Discounts were provided by attendant. Work was completed as explained. Thank you Toyota. routine maintenance. Discounts were provided by attendant. Work was completed as explained. Thank you Toyota. More
Routine engine and rear diff fluid change with appointment, in and out in just over an hour. Courtesy wash for a gravel dust covered truck was an unexpected and appreciated surprise! appointment, in and out in just over an hour. Courtesy wash for a gravel dust covered truck was an unexpected and appreciated surprise! More
Very friendly staff. I was greeted right away and reviewed my requests. Looked up any other service I might need/want done while my vehicle was in. reviewed my requests. Looked up any other service I might need/want done while my vehicle was in. More
Very good, clearly explained on what needed and when Very good, clearly explained on what needed and when other service will be needed when I bring the vehicle next time. Good service has been provided Very good, clearly explained on what needed and when other service will be needed when I bring the vehicle next time. Good service has been provided. More
Appointment was for oil change and state inspection to renew license plates. The employee checking me in confirmed this. When I went to check out an hour later I was told Jay Wolfe did not have the insp renew license plates. The employee checking me in confirmed this. When I went to check out an hour later I was told Jay Wolfe did not have the inspection forms.. I would have to come back for that. I had to keep asking to figure out the inspection had not been done at all and I would have to bring the car back for that. I had to ask if I would have to make another appointment for that and did not really get an answer. I was quite disappointed how the whole thing was handled. I should have been told at the start if not beforehand the inspection could not be done. At least an apology would have been appropriate. I bought the car at Jay Wolfe and have had almost all service done there. I had planned to get my next car there. More
They were busy but I waited a hours or so and they got me finished. The have a nice waiting area with a snack bit that was usually open but with the pandemic they were closed but did have bottled water and c finished. The have a nice waiting area with a snack bit that was usually open but with the pandemic they were closed but did have bottled water and coffee. Their oil changes aren’t cheap even with a coupon but I know with all that overhead they have to make money. More
Jessica Velasco is a terrific salesperson. I've just bought a new car from her for the third time--and should I need another, I'd head right back to Jessica and Jay Wolfe. bought a new car from her for the third time--and should I need another, I'd head right back to Jessica and Jay Wolfe. More
Excellent customer service. Andrew was very knowledgeable and explained everything about my car. Thank you Andrew for helping me get my car serviced and running great again. and explained everything about my car. Thank you Andrew for helping me get my car serviced and running great again. More