
Jay Wolfe Toyota
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 3,352 reviews
Job well done Fast service, Great staff (Gabriel is my favorite), Great food! I was asked to look at a car while waiting and give a opinion, was nice got to test d Fast service, Great staff (Gabriel is my favorite), Great food! I was asked to look at a car while waiting and give a opinion, was nice got to test drive as well. :) More
Exceptional Service I recently had my 2001 Toyota Tacoma frame replaced that was covered under warranty. JJ did a fantastic job explaining the history behind the recall I recently had my 2001 Toyota Tacoma frame replaced that was covered under warranty. JJ did a fantastic job explaining the history behind the recall, explained in detail everything that was involved in the replacement and discounts that the dealer was providing for additional work. JJ also allowed me to see my truck and meet the mechanic who worked on it mid way through the job. I can not say enough about the professionalism of the Mechanic, JJ and the entire service department. Since the frame replacement, my truck rides like new. More
great Purchased new vehicle. They worked with me on price and vehicle requirements. Love the customer lounge make time pass comfortably and demonstrates cu Purchased new vehicle. They worked with me on price and vehicle requirements. Love the customer lounge make time pass comfortably and demonstrates customer appreciation. This is my second vehicle purchased here and my daughter purchased two at this location also. That in itself is a compliment to this dealership and employees. More
Brake Job service was good, cost was average. Brake job was reasonable, i had a coupon. However, they don't include rotor turning. This is how they elevate service was good, cost was average. Brake job was reasonable, i had a coupon. However, they don't include rotor turning. This is how they elevate the cost. More
Easy to do business with This is the second Toyota we have purchased through Jay Wolfe. We have been buying and driving Toyota vehicles since the early 80's. Buying a car ca This is the second Toyota we have purchased through Jay Wolfe. We have been buying and driving Toyota vehicles since the early 80's. Buying a car can be a stressful experience but the staff at Jay Wolfe, through their professionalism and courtesy, make it so much easier. More
I returned from previous tire installation service last week After I had a 70K service and four new tires installed last week, I noticed a very slight shimmy in the wheel. I scheduled this appt to have the se After I had a 70K service and four new tires installed last week, I noticed a very slight shimmy in the wheel. I scheduled this appt to have the service department look at the balance and, if necessary, correct the balance. They took it right in, rebalanced the four tires and said "yes, they were out of balance." I am feeling good now with my smooth ride. Thanks much guys. I'll be back!! More
A happy customer Everything went well. The car was even washed and shiny when it was ready. Everyone was helpful and considerate. Had a chance to look over the new mo Everything went well. The car was even washed and shiny when it was ready. Everyone was helpful and considerate. Had a chance to look over the new models too. This survey is way too demanding. It was no fun More
Great experience Great customer service .I was a first time buyer and I Perchased my car the same day. I would advice anyone to buy a car from them . They work with yo Great customer service .I was a first time buyer and I Perchased my car the same day. I would advice anyone to buy a car from them . They work with your price range and the type of car your interested in More
excellent customer care brought vehicle in for a recall maintenance but part was not available; had another issue which would have cost a very large amount for an uncommon pa brought vehicle in for a recall maintenance but part was not available; had another issue which would have cost a very large amount for an uncommon part but they were able to put in a temporary fix until some future maintenance plans can be made ... service team inspected vehicle and brought a few things to my attention and were willing to work with me on prioritizing them; cudos to Tony C for keeping on top of it ! More
The best! It was so nice to meet a few new people at the visit. They were super helpful. They even helped me when I promptly locked my keys in my truck! OMG How It was so nice to meet a few new people at the visit. They were super helpful. They even helped me when I promptly locked my keys in my truck! OMG How embarrassing! Thanks again. I think Rodney helped me and I talked with Javan. I don't see Rodney's name on the list but he was very nice. Nice to finally meet Joe C. too! More