Jeff Schmitt Chevrolet East
Beavercreek, OH
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The staff at Jeff Schmitt Chevrolet were courteous and prompt getting the Trax checked out. They kept me informed as they took care of it and finished within the time frame they had given me. prompt getting the Trax checked out. They kept me informed as they took care of it and finished within the time frame they had given me. More
Jeff Schmitt did an excellent job on the repair and completed the repair in a timely manner. I have taken my vehicles here for a very long time. The service rep was very courteous and went over the rep completed the repair in a timely manner. I have taken my vehicles here for a very long time. The service rep was very courteous and went over the repair and communication was great. More
Brandon Card was professional,informative and the job was completed sooner than promised.i would definitely recommend JEFF SCHMITT CHEVROLET EAST for your vehicle service needs. completed sooner than promised.i would definitely recommend JEFF SCHMITT CHEVROLET EAST for your vehicle service needs. More
Took truck in for oil change (a little over $200). ..verified with service advisor that the front end would be greased, he assured me it would. When he told me it was done, I again verified the the fro ..verified with service advisor that the front end would be greased, he assured me it would. When he told me it was done, I again verified the the front end was greased and again he assured me it was. Got home and checked and not 1 zerk had been touched and they were all DRY...like never been greased dry. Called the next day and spoke with the service manger and she was 0 help and could care less. Her fix was to offer a $5 credit. Weird how a job that would legit take 15-20 minutes was only worth $5, however they tried to charge me $160 to change the fuel filer that is a 5 minute job. Going to Jeff Schmitt is like going to Vegas...chances are you are going to lose! More
Truck in for routine service. Truck had low miles .Always maintained with prompt service.Immediately returned vehicle with abnormal noise .Service department sent me home with a lo Truck had low miles .Always maintained with prompt service.Immediately returned vehicle with abnormal noise .Service department sent me home with a loaner -.Never heard back from them for a week.When I did hear from them it wasn’t good news .Catastrophic motor failure-but one of their solutions-(we can discount the cost of a new vehicle).No one ever did explain why this happened.Metal shavings in oil .No pictures.No explanation.Every one makes mistakes.Enjoy your coffee in the lobby -If everything goes well .Your fine but when things go wrong.Don’t expect Jeff Schmitt to own their mistakes.It’s all on you. More

