Jeffrey Honda

The service was excellent, as usual. At time of arrival, Ryan indicated that it would take approximately 2 hours. The service was completed in a little less than 2 hours. Ryan indicated that it would take approximately 2 hours. The service was completed in a little less than 2 hours. More

The staff here is PHENOMENAL! It takes a lot for me to give up my time to write a review, and I have a high standard, so please take my word for it. Been coming here for the past 13 years and I have left give up my time to write a review, and I have a high standard, so please take my word for it. Been coming here for the past 13 years and I have left satisfied EVERY TIME. The service staff treats you like family. (the good kind) Many times I have had to wait around for my vehicle with my young child, and the sales staff even made efforts to get to know me while my child was learning the ins and outs of the showroom vehicles to pass the time. When it was time to get a new vehicle I had several people helping to look for what was just right for me. I've owned about a dozen or so cars, from new to almost dead, and I've had many negative experiences with shops, mechanics, and even other dealerships, but I cannot say enough positive things about this place. More

I always have great service when I come here. The staff is knowledgeable and friendly. I have a dealership closer to my home than Jeffrey, but I’d rather drive further for the quality customer care. is knowledgeable and friendly. I have a dealership closer to my home than Jeffrey, but I’d rather drive further for the quality customer care. More

Excellent service. Thorough explanation of services and charges. Reasonable recommendations above and beyond the standard oil change. Prompt follow up communication and timely completion of work charges. Reasonable recommendations above and beyond the standard oil change. Prompt follow up communication and timely completion of work More

Excellent service as always! Service was speedy and makes me feel like they care about the longevity of my car as much as I do. me feel like they care about the longevity of my car as much as I do. More

I've leased 6 vehicles from Jeffrey Honda over the years. Besides being extremely pleased with the sales staff (particularly Melissa) the service department definitely rates 5 stars. Always easy to make an Besides being extremely pleased with the sales staff (particularly Melissa) the service department definitely rates 5 stars. Always easy to make an appointment, estimates are always right-on, time is always exact and the write-up personnel and technicians are always polite and professional. I wouldn't lease or go to another dealership for service as Jeffrey always satisfies my needs. More

I worked with Gloria at Jeffrey Honda when trying to by a new Honda CR-V Hybrid. Gloria was very attentive, explained all the accessories, patient, and always followed up with me to see what I was thinking. new Honda CR-V Hybrid. Gloria was very attentive, explained all the accessories, patient, and always followed up with me to see what I was thinking. I came to the showroom to see her three times and she was never one of those pushy car sales reps to get me to close that day. Of course on the dealer side, management may not like that. But on the consumer side, I felt I was able to come to her with any questions and not be anxious on making immediate decisions. Unfortunately, when I thought I was ready to close on a deal, family issues caused me not to get a car at that time. However, I will remember the customer service that was provided by Gloria, and will recommend Jeffrey Honda to family/friends/colleagues, so that they too can enjoy the experience of car shopping. Great Job Gloria and Jeffrey Honda! More

Excellent service as always! Service was speedy and makes me feel like they care about the longevity of my car as much as I do. Thanks Tom! makes me feel like they care about the longevity of my car as much as I do. Thanks Tom! More

Thank you for choosing Jeffrey to take care of your Thank you for choosing Jeffrey to take care of your service needs. Our goal is to provide a 100% EXCELLENT SERVICE EXPERIENCE for every customer, Thank you for choosing Jeffrey to take care of your service needs. Our goal is to provide a 100% EXCELLENT SERVICE EXPERIENCE for every customer, every visit. Our success as a Honda dealer depends on satisfied customers. You will be receiving a survey from American Honda concerning your satisfaction. We appreciate you giving us a perfect customer experience rating. If for any reason you cannot fill out the survey with the highest ratings, please let us know as soon as possible. Your future business is very important to the Jeffrey organization. Thank you again for choosing Jeffrey, More

The employees at the Jeffrey Honda on Gratiot are very cordial and friendly and approachable. I feel the time to diagnose and complete work great. cordial and friendly and approachable. I feel the time to diagnose and complete work great. More