Back

Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,889 Reviews

1,889 Reviews of Jenkins Kia of Crystal River - Service Center

Sort by
June 20, 2023

Rolling into a new lease was very easy My rep, Syed Jaffray, was very knowledgeable and helpful, as was the general manger and finance manager. I highly recommend this dealership if anyone is in need o More

by dhunter183
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Jun 20, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

June 19, 2023

Service representative was excellent once again. He kept me informed about the status and made sure he answered any questions I had. He had the car washed and went over the work that had been done a More

by dhoblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : °The service representative was not one of those pictures and I don't have the paperwork with me now, but he is great.
Jun 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

June 17, 2023

Worst experience. Probably should have never bought the vehicle from this dealership I will be contact. The manager i've been back five times More

by WILWRIGHT2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darien Griffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we prove you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

June 17, 2023

Service completed as requested along with recalls and a complimentary car wash. No complaints and car looked as good as new. More

by JWARREN3358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Caron
Jun 19, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

June 16, 2023

DAVE;was very helpful in getting my into the shop and the service on my car completed in excellent time . Washed my car also. Also corrected the small problem . The temp gauge had switched to celsius. they More

by PHOTOBOB43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

June 15, 2023

Getting service completed was slow compared to what it used to be. We were told they are short of technicians. Prices for service are really way too high!!! More

by EDIESASSA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

June 14, 2023

I love the service department everyone is so kind and helpful. My guy is Dave Bushnell and he is awesome! More

by frankiesouth8837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

June 14, 2023

Run of the mill experience. Very long wait. Was not kept informed during wait time, not impressed. More

by LINSEED45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jenkins Kia of Crystal River responded

I apologize for the negative experience during your purchase. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager

June 14, 2023

Easy process to get oil change. Tech notified me of other possible situations to be proactive on maintenance. More

by dillskymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

June 13, 2023

I either intetact with Dave Bushnell or David Gillespie at Kia and it is always a pleasure to do business with them. This is my fourth Kia and by bringing it to Jenkins Kia for servicing it always performs More

by Zemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gillespie 5 Stars
Jun 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

...
65
...