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Jenkins Mitsubishi

Lakeland, FL

4.8
1,338 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,338 reviews

April 10, 2024

Knowledgeable staff. Everyone was very kind and helpful. Overall, I had a very pleasant experience. And no high pressure sales tactics which is important to me. More

by jbw128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Freudenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cruz
Apr 11, 2024 -

Jenkins Mitsubishi responded

Thank you for your positive feedback! We're delighted to hear that you found our staff at Jenkins Mitsubishi knowledgeable and that you had a very pleasant experience with us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to see you again soon!

April 10, 2024

Good peoples, good customer services. Great dealer. Thank you. I wanna go in more time. More

by jrvl.ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liza Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Jenkins Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Jenkins Mitsubishi. Providing excellent customer service is our priority, and we're glad you felt well taken care of. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your business and can't wait to see you again!

April 04, 2024

Thank you. Appreciate all the help. Wife loves her new Outlander!!!!! Hope to be back soon. More

by gabi517
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Jenkins Mitsubishi responded

We're thrilled to hear that your wife loves her new Outlander. Thank you for choosing Jenkins Mitsubishi, and we look forward to welcoming you back soon for any future needs. If you have any questions or need further assistance, don't hesitate to reach out. Enjoy your new vehicle!

April 01, 2024

Everyone with whom my husband and I interacted with at Jenkins Mitsubishi were all extremely helpful, knowledgeable, pleasant, and professional. There was no pressure from anyone, which made purchasing a More

by 06084ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cruz; finance person, sales manager; assistant sales manager; maintenance department , Veronica Guzman
Apr 02, 2024 -

Jenkins Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you and your husband had such a positive experience at Jenkins Mitsubishi. We appreciate your trust and are delighted that you're pleased with your new vehicle. If you ever need anything else, please don't hesitate to reach out. Safe travels!

March 28, 2024

Excellent customer care. Great service in all areas. Highly recommend to all persons the need a vehicle. More

by nico18lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Jenkins Mitsubishi responded

Hi Nico, Thank you so much for your kind words! We're thrilled to hear that you received excellent customer care and great service at Jenkins Mitsubishi. If you ever need anything else, please don't hesitate to reach out. We appreciate your business and hope to see you again soon!

March 26, 2024

Excelente servicio de parte de todos! ! Buscan la manera de ayudarte y que te sientas en familia. More

by raule1804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liza Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Jenkins Mitsubishi responded

Estimado cliente, ¡Gracias por sus amables palabras! Nos alegra saber que nuestro equipo le brindó un excelente servicio y que se sintió como en familia. En Jenkins Mitsubishi, siempre buscamos formas de ayudar a nuestros clientes y crear un ambiente acogedor. Esperamos poder servirle nuevamente en el futuro.

March 26, 2024

Jenkins Mitsubishi has been my family's go to dealership when we are in need of a new vehicle they are very knowledgeable and easy to work with More

by FLMANPHOTOGRAPHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Quinones
Mar 27, 2024 -

Jenkins Mitsubishi responded

Dear valued customer, Thank you for your continued trust in Jenkins Mitsubishi as your family's go-to dealership. We look forward to assisting you and your family with any future vehicle needs. Best regards,

March 26, 2024

I came from Naples to buy my car, Talked to Jose Nouel online ,great and efficient to navigate my purchase. Next day when I met Haylee Wells, she was so efiicient and overall great saleswoman. Thanks Jen More

by ovidiofelcaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Jenkins Mitsubishi responded

Dear valued customer, Thank you for making the journey from Naples to choose Jenkins Mitsubishi for your car purchase. We're thrilled to hear that Jose Nouel provided great online assistance and that Haylee Wells continued the excellent service in person. We appreciate your kind words and look forward to serving you again in the future.

March 23, 2024

this is the absolute worst service department i’ve ever encountered. the service advisor Brett Murphy was rude inconsiderate defensive and unprofessional in his interaction with me when i explained that th More

by hollysmommy2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey Rolfson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Murphy
Mar 25, 2024 -

Jenkins Mitsubishi responded

We're deeply sorry to hear about your negative experience with our service department. Your feedback is incredibly valuable to us, and we sincerely apologize for any rudeness, inconsideration, or unprofessionalism you encountered. We strive to provide excellent service and ensure our customers feel valued and respected at all times. It's clear we fell short of this standard in your case, and we're committed to addressing the issues you've raised to prevent similar situations in the future. If you'd like to discuss your experience further or if there's anything we can do to rectify the situation, please don't hesitate to reach out to Kendall Miller at kmillerjn@yahoo.com. Your satisfaction is our priority, and we're here to help in any way we can.

Mar 25, 2024 -

Jenkins Mitsubishi responded

Hi Kristina, We're truly sorry to hear about your negative experience with our service department. This is not the level of service we strive to provide to our customers. We appreciate you bringing this matter to our attention, and we will address it internally to ensure it doesn't happen again. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to Kendall Miller at kmillerjn@yahoo.com. We value your feedback and would like to make things right.

March 21, 2024

He was very attentive and very respectful. He was very easy going and made the process quick and easy. More

by Rosa61A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cruz
Mar 21, 2024 -

Jenkins Mitsubishi responded

Thank you, Rosa! We're thrilled to hear about your positive experience at Jenkins Mitsubishi. If you have any further needs or questions, please feel free to reach out. We look forward to serving you again in the future!