My husband and I purchased our 2013 Versa in November. We added on the extra warranty, not expecting anything spectacular. The car started overheating at idle on Friday night, so we brought it in yesterday, Saturday. We were very skeptical to bring it here because of the bad reviews, but Aaron eased our concerns. He gave us a rental free of charge, and due to the extra warranty, we had no deductible! Aaron called us back a little before they closed yesterday to let us know the car was ready but we could pick it up today. I went in expecting to get the "well, the parts were covered but labor wasnt", but i walked out with my car and no charge in about 5 min! Everyone was super friendly! Thank you Jenkins Nissan for the excellent experience!