2,402 Reviews of Jenkins Nissan - Service Center
Great service and treatment the only problem is the wait time for anything to be done. time for anything to be done. More
They lied to me during negotiations by removing the warranty, tax and title to meet my out the door offer. Then added it back in. They also lied about how many payments I’d have to make before paying warranty, tax and title to meet my out the door offer. Then added it back in. They also lied about how many payments I’d have to make before paying the loan off - they said 4. The bank then told me I could pay it off with my first payment. More
Good Question: Since I brought my 2016 Nissan Maxima SR into Jenkins Nissen to repair the dead air conditioner or coolant on 5-8-23, I was told that a special order part was being ordered in 5 or 6 days into Jenkins Nissen to repair the dead air conditioner or coolant on 5-8-23, I was told that a special order part was being ordered in 5 or 6 days or some time. I paid for that special order deposit for nearly $1100.00. The R/O Number is 6459224/1 The R/O Open Date was 5/08/23, the R/O Close Date is 5/8/23 Status Final Since then I have heard nothing from Jenkins Nissen with the exception of a call from your organization talking about assessing my car -- this sounds like a sale. I like my car; the only problem is a nonfunctioning air-conditioner. Moreover why should I buy a used car -- it could have exactly the same problem. and what have I accomplished? NOTHING!!! Since my last visit to your facility, my car has been parked. More
Robin is amazing! She goes above and beyond for her customers. She is honestly the only reason I would consider bringing my veg back to Jenkins for service. Not impre She goes above and beyond for her customers. She is honestly the only reason I would consider bringing my veg back to Jenkins for service. Not impressed with the lack of knowledge some of the techs have so I will probably only be coming for oils changes to get the deal. More
I made an appontment for 940 and didnt get out of there until after 1, i think. Ms rockey is the best service advisor ever in 50 years. Please give her more $ until after 1, i think. Ms rockey is the best service advisor ever in 50 years. Please give her more $ More
They were knowledgeable in investigating my complaints, and was timely in completing my service work and was timely in completing my service work More
My appointment was for 4:40 so I get there 10 mins early and waited about two hours and I know it only takes 30mins to do an oil change. And the worker I saw him eating chips while he was working on my car! and waited about two hours and I know it only takes 30mins to do an oil change. And the worker I saw him eating chips while he was working on my car! Left chip crumbs in my car that’s disgusting. More
I was made to wait two hours for an old change and I had an appointment. How would you rate that. That is not the first time I've had to wait that long after I have an appointment. an appointment. How would you rate that. That is not the first time I've had to wait that long after I have an appointment. More
Sami was very knowledgeable and helpful. He helped me get access to the WiFi so that I could work while my car was being serviced and helped answer any questions I had about my car He helped me get access to the WiFi so that I could work while my car was being serviced and helped answer any questions I had about my car More