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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,402 Reviews

2,402 Reviews of Jenkins Nissan - Service Center

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May 18, 2023

Great service and treatment the only problem is the wait time for anything to be done. More

by ruizomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

They lied to me during negotiations by removing the warranty, tax and title to meet my out the door offer. Then added it back in. They also lied about how many payments I’d have to make before paying More

by mhamlin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stewart Roberts
May 17, 2023

Was very pleased with fast and courteous service. Will definitely be coming back in the future. More

by tjjd925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
May 16, 2023

Good Question: Since I brought my 2016 Nissan Maxima SR into Jenkins Nissen to repair the dead air conditioner or coolant on 5-8-23, I was told that a special order part was being ordered in 5 or 6 days More

by rawaldren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J Gauthier IV, Dereyz Chandler
May 16, 2023

Robin is amazing! She goes above and beyond for her customers. She is honestly the only reason I would consider bringing my veg back to Jenkins for service. Not impre More

by TLWELDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
May 16, 2023

I made an appontment for 940 and didnt get out of there until after 1, i think. Ms rockey is the best service advisor ever in 50 years. Please give her more $ More

by tgrubbs0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Rockey
May 15, 2023

They were knowledgeable in investigating my complaints, and was timely in completing my service work More

by Hondafanatic
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
May 11, 2023

My appointment was for 4:40 so I get there 10 mins early and waited about two hours and I know it only takes 30mins to do an oil change. And the worker I saw him eating chips while he was working on my car! More

by jjoescarfacejr1305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 10, 2023

I was made to wait two hours for an old change and I had an appointment. How would you rate that. That is not the first time I've had to wait that long after I have an appointment. More

by tmak2830
Recommend Dealer
No
Employees Worked With
Malaki Ettson, Malaki Ettson
May 10, 2023

Sami was very knowledgeable and helpful. He helped me get access to the WiFi so that I could work while my car was being serviced and helped answer any questions I had about my car More

by Christine.caliari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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