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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.9
218 Reviews

218 Reviews of Shottenkirk Acura Huntsville - Service Center

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April 24, 2024

Your always willing to help and make things right That is the reason I trade vehicles with you You have always provided great service THANKS More

by BEAVERSBW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Alan was amazing to work with during this entire repair process. I will always recommend Alan for any vehicle repairs. He provided us quick turnaround and excellent communication! A real gem 🙂 More

by KIMMIEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 20, 2024

Overall, great service… One constructive feedback comment: Almost every time I come in for a particular service, I am contacted saying additional services are needed. I came in with a coupon for an o More

by SANDRAWSPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very impressed with your service and dealership. Will highly recommend! Alan was so nice, friendly and helpful. More

by RCLICK6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Everyone was very nice and helpful. Did an excellent job servicing my car. Highly recommend! More

by JUDYSKINNER2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Acura Huntsville responded

JUDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 19, 2024

i carried my car in for a recall and they checked the steering wheel as a noise was coming from it was told they had to order part shound be in that friday they wounld call me to set up appt.this was two More

by GWFRANKS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Cornelison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

April 19, 2024

Allen is the first person I see when I pull in for my service. He is kind, greets all with a wonderful smile and is very attentive. My car was in and out and I was on my way home in no time. Perfect! More

by SHERIWATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 17, 2024

Allen is the best! He always goes above and beyond to make sure I’m satisfied. I love working with Allen More

by THEBOOKSTORE2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

April 17, 2024

Everything went well with the service department as always. Car was serviced well and quickly. More

by GAMELIFTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 17, 2024

Alan was awaiting my arrival and very attentive. He thoroughly explained to me all of the services I needed and did not pressure me. Excellent service. More

by JACKIEAKA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Shottenkirk Acura Huntsville responded

JACKIE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

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