Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Vehicle Service We always schedule with John Good and his level of service is always outstanding. In our opinion, he goes far beyond the norm in explaining what you We always schedule with John Good and his level of service is always outstanding. In our opinion, he goes far beyond the norm in explaining what you need, why, what you should prepare for, and in ensuring everything is done right. Not sure if this survey refers to the Rav 4 or the Tacoma. Note: survey would NOT allow me to type in the "say a little more" box More
I'd Buy Again I'd from this dealership again. I feel that this particular dealership works well with his customers and are willing to do whatever they can, to make I'd from this dealership again. I feel that this particular dealership works well with his customers and are willing to do whatever they can, to make you happy! I do wish they had on hand rentals to make the maintenance experience a little easier when your vehicle will have to stay longer, but I guess enterprise pick up that part for them.. More
easy,no pressure, fair excellent service and friendly sales people truly gives you that family feeling and also allows you to trust that they are doing everything in their p excellent service and friendly sales people truly gives you that family feeling and also allows you to trust that they are doing everything in their power to give you the best deal possible. More
Easy fast enjoyable I thought I would be going many places to look for a car. I was ready, my car was a 1998 Camry. Everyone at jerrys was nice and knowledgeable and read I thought I would be going many places to look for a car. I was ready, my car was a 1998 Camry. Everyone at jerrys was nice and knowledgeable and ready to help. Great experience More
Beyond helpful! <3 I was referred to Jerry’s by a friend who had previously dealt with Kris Rhuling. I called him and even though he had no idea who I was, he treated m I was referred to Jerry’s by a friend who had previously dealt with Kris Rhuling. I called him and even though he had no idea who I was, he treated me like family. My salesmen, Jonathan Sanders, was very detailed about my choices and options and was overly patient with my many questions and concerns. Eric in the finance department was straightforward, honest and very knowledgeable . I was in and out of the dealership with my new car in less than 3 hours (pretty quick for a start to finish search and purchase). I cannot be happier with my final choice. I feel as if I found the perfect car for me for the right price. I know that the team at Jerry’s helped guide me in the right direction with nothing but benevolence. More
Very good service in a timely manner. Close, convenient, and good service. Ruann Williams always keep me informed of what is needed to be done to my vehicle to make sure it is very good ru Close, convenient, and good service. Ruann Williams always keep me informed of what is needed to be done to my vehicle to make sure it is very good running order. More
Great Service !! Yolanda is a top notch professional, caring and exceptional service advisor! when I come in to meet with her, I know I'm in good hands. Not only does Yolanda is a top notch professional, caring and exceptional service advisor! when I come in to meet with her, I know I'm in good hands. Not only does Yolanda take the time to make my visit hassle free, she also ALWAYS make me feel as if I'm the only customer she will be seeing that day. No one looks foreward to a car repair or service expense but after meeting with Yolanda at Jerry's Toyota on Belair Road service department, I feel I've been well advised and properly taken care of. She does her job with sincerity and has always had an answer for any question I have. In addition to her professionalism, Yolanda assures me that whatever has to be done will be done right and I've grown to trust and feel very comfortable with her being the overseer of my car service. I remember sharing during my first meeting with her, how I dread going to service shops. It's still not my favorite place to visit but Yolanda's personal touch, along with her knowledge and professionalism has made it so much easier. Thank you Yolanda for making my visits much more tolerable. Keep up the exceptional work! C. Goldring More
Professional Very professional and courteous. Very clean and customer friendly facility. Toyota seems to have an excellent training program. Keep up the good work Very professional and courteous. Very clean and customer friendly facility. Toyota seems to have an excellent training program. Keep up the good work. Will definitely suggest this dealership to friends. More
Good Experience Helpful, knowledgeable and personable salesperson-Good attention and customer service. Eager to help. Quality maintenance package. Quite satisfied wi Helpful, knowledgeable and personable salesperson-Good attention and customer service. Eager to help. Quality maintenance package. Quite satisfied with experience and have shared such with friends. More
Smooth easy transaction Tim my salesman was very thorough and worked with me on getting the right vehicle. Made the transaction very smooth. A nice experience. The Rav 4 is Tim my salesman was very thorough and worked with me on getting the right vehicle. Made the transaction very smooth. A nice experience. The Rav 4 is an excellent vehicle. I had options put on the vehicle and everything was ready in only 3 days. I am very happy with my new 2017 rav 4. More