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Jerry's Toyota
Baltimore, MD
944 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 944 reviews
December 09, 2016
buying my new car Mr. James Wood is a very excellent salesman he helped me through the whole process in buying my brand new 2016 Toyota Camry I was very impressive Mr. James Wood is a very excellent salesman he helped me through the whole process in buying my brand new 2016 Toyota Camry I was very impressive More
by gman50
Employees Worked With
Jason Wood
December 08, 2016
Won't go anywhere else! This is my 5th Toyota since I started driving at at age 17. I only buy new and have only ever baught/leased from Jerry's Toyota. John Sanders is my "G This is my 5th Toyota since I started driving at at age 17. I only buy new and have only ever baught/leased from Jerry's Toyota. John Sanders is my "GO-TO"! More
by Not2day
December 07, 2016
#1 Dealership The staff was friendly and courteous. I was given exceptional customer service. I was never pressured into buying a vehicle.My staff took the time to The staff was friendly and courteous. I was given exceptional customer service. I was never pressured into buying a vehicle.My staff took the time to answer any questions I had during my whole purchasing process. More
by Osfan68
Employees Worked With
Jason Wood, Eric Hammer, Kris Ruhling
December 06, 2016
Stay away from JERRY TOYOTA Managers are very rude and out of line!! As a customer when you spend money and they are other people who want your business why put up with crappy p Managers are very rude and out of line!! As a customer when you spend money and they are other people who want your business why put up with crappy people? Do you like to spend money and get treated terribly? Go to Bill Kids Toyota. DONT SPEND YOUR MONEY AND TIME IN JERRY'S TOYOTA!!!! More
by Sunnybaby5001
December 02, 2016
top notch Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone call . Shows thatJerry's DOES care about keeping their customers happy. More
by Dottie 016
Employees Worked With
Christa Kurek
December 02, 2016
No pressure easy buying experience I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was ext I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was extremely knowledgeable with all of the features of the Rav 4 and answered my questions with relative ease. He even stood outside in the pouring rain as he explained everything to me. I didn't feel any pressure with Fletcher and he genuinely wanted me to be happy with my purchase. Even though it was a very busy sales day, Matt the general manager took the time to talk with me during the entire process and provided clarification for my questions. He also stopped by the finance office to ensure all was proceeding as it should. The next day I had to drop off a paper to Jerry's and Matt made a point to come over and ask me how the car was and if I had any other questions. I will use Jerry's Toyota for all of my car purchases and maintenance needs because of this quality service. More
by Happy Rav Buyer
December 02, 2016
Nice Folk to do business with Jerry's Toyota crew worked hard to provide all the info and test driving I needed to compare the differences between various models of 2016 and 2017's Jerry's Toyota crew worked hard to provide all the info and test driving I needed to compare the differences between various models of 2016 and 2017's I was considering. More
by EdSmith
December 01, 2016
Easy! Easy! Very warm and welcoming staff with NO pressure....I had a friend, (sales person Fletcher), as helpfull as could be answering any question, dumb or not Very warm and welcoming staff with NO pressure....I had a friend, (sales person Fletcher), as helpfull as could be answering any question, dumb or not, to make the experience to be the way a dealer should be....My thanks to the whole staff Jackie, Charles, and Fletcher, and many others to make it worth while to drive 350 miles to get the best price possible for my new toyota..... More
by dvedavenport
December 01, 2016
Awesome dealership in Baltimore Process was smooth, I was not at the dealership all day. That was great allowed me to do other things. Like show off my new car around the city. Sale Process was smooth, I was not at the dealership all day. That was great allowed me to do other things. Like show off my new car around the city. Salesmen was great at his job and always kept in the loop during every step of the car buying process. More
by Kairi Heflin
December 01, 2016
Overall a very positive experience. A little more back and forth with pricing than we were hoping for, but ultimately we were able to agree on a price. The dealership was very busy, but A little more back and forth with pricing than we were hoping for, but ultimately we were able to agree on a price. The dealership was very busy, but everyone tried to make us comfortable and to make the wait as short as possible. More
by noonie66
Employees Worked With
Timothy Gruzs
