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Jim Bass Ford Inc.

San Angelo, TX

4.7
228 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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228 Reviews of Jim Bass Ford Inc.

December 18, 2023

The dealership itself is standard. My salesman did an excellent job working for me. I can’t say much about the first sales manager I was dealing with it was like he didn’t care if we m More

by devpierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Israel
Jan 02, 2024 -

Jim Bass Ford Inc. responded

We are happy we could make your experience a positive one! Safe travels!

November 27, 2023

Had spoken with Mike Smith prior to going to look at vehicles. He called me and told me about the Black Friday sale and had the car picked out he thought my daughter would like. We were both pleased w More

by wayne.walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Nov 28, 2023 -

Jim Bass Ford Inc. responded

Wayne.walker, thank you for your kind words and congratulations on your new vehicle!

Nov 28, 2023 -

Jim Bass Ford Inc. responded

Wayne.walker, thank you for your kind words and congratulations on your new vehicle!

November 24, 2023

Went in looking for a Maverick and we came home with one. They were patient and kind the whole way through. More

by Michael H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Aguilar
Nov 27, 2023 -

Jim Bass Ford Inc. responded

Michael H, thank you for your kind words and congratulations on your new vehicle!

November 22, 2023

My experience was great! Anthony Jones went above & beyond to keep me informed about the arrival of the F-150 I was interested in purchasing More

by Alvarez07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candy Sanchez, Anthony Jones
Nov 24, 2023 -

Jim Bass Ford Inc. responded

Alvarez07, thank you for leaving such a great review and high star rating.

November 19, 2023

I have bought 4 vehicles from Jim Bass Ford Dealership. I know at least 3 are still running. More

by poly.riddle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Nov 20, 2023 -

Jim Bass Ford Inc. responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Bass Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 16, 2023

We told them what we wanted and the first car they took us to, was there he car we chose. Perfect! More

by Kim RDawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Parker and Boggs
Nov 20, 2023 -

Jim Bass Ford Inc. responded

Kim Rdawson, thank you for your kind words and congratulations on your new vehicle!

November 10, 2023

Good experience, but the after sale, still waiting for the issues that have not been taken care of at this point. Would appreciate that issues to be taken care of. More

by Canastasio83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Nov 13, 2023 -

Jim Bass Ford Inc. responded

Mr. Anastasio, As you were already informed, we have ordered the part that you are referring to and we are still waiting to receive it. Unfortunately the supply chain with parts is a nation wide concern, however we are working diligently to get your issue resolved as soon as possible. We have already made arrangements with you once the part is received and we will immediately replace the damaged part. We are happy to answer any questions or concerns, please contact Aaron Terry at 325-949-4621.

November 02, 2023

Jim bass Ford is a joke. I went to do the deal this morning that we had been working on for 2 days and they sold the ford maverick they told me to show up for to finalize to More

by absherm82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Rix
Nov 13, 2023 -

Jim Bass Ford Inc. responded

We are extremely sorry about the way you feel your experience transpired. As per our policy, we sell on a first come first serve basis and as you said we worked on a deal with you for a couple of days. Unfortunately while you were trying to negotiate better terms than the sale price advertised anoth er customer committed to purchase the vehicle and we reached an agreement. We informed you we had a similar vehicle on the way that we would be happy to reserve for you if we could come to an agreement, but that was not an option for you. We do have customers come from all over the Concho Valley and across the Country to purchase from us due to our selection and prices. We appreciate the opportunity we had to earn your business and wish you the best. If we can ever be of service to you feel free to reach out to Aaron Terry ( Sales Manager ) and we will do our best for you.

Nov 13, 2023 -

absherm82 responded

Found another ford maverick in Anson Tx. Great sevice and true to there word. Meaning they didnt tell me one thing and do another. Also got it for about $4000 cheaper than the one at Jim Bass Ford. Thank you Jim Bass Ford for turning me away. Your loss, not mine.

October 22, 2023

Great dealerships to purchase your new car. Everyone in my family have used Jim Bass Ford. Braulio "B" Figueroa Is an amazing sales consultant to work with. He is very helpful in getting you More

by lburns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brauilo “B” Figueroa
Nov 13, 2023 -

Jim Bass Ford Inc. responded

Thank you for your kind words.

September 19, 2023

Tony Martinez is excellent at his job. Always pleasant and efficient in his job. He goes above and beyond. More

by jcam12443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Nov 13, 2023 -

Jim Bass Ford Inc. responded

Thank you for taking the time for the postive review.

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