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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,749 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,749 reviews

November 03, 2021

Good buying experience. Chris made it easy and quick, as did Robert in the title department, thanks, guys! More

by john@komfg.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
Other Employees : Alex Cox, Chris Brinley
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Nov 03, 2021 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2021

Jennifer was very very friendly and pleasant to work with. They listed to what we wanted and completed all out request. Excellent customer service! More

by korimhop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Vawter
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Nov 04, 2021 -

Jim Butler Chevrolet responded

Congrats on your new purchase! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2021

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by 50LEVIAMMONS
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Jim Butler Chevrolet responded

Congrats on your new purchase! We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.

November 02, 2021

Salespeople were very friendly and helpful. Overall transaction was a little lengthy. Car was sprayed with water while we were finalizing the paperwork. When we got home it was not water that was spray More

by 44MONTYR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Mike Johnson, Jen Vawter
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Nov 03, 2021 -

Jim Butler Chevrolet responded

Congrats on your new purchase! We appreciate you taking the time to leave your feed back. If you would like for us to clean your car please reach out to me directly at toden@jimbutlerchevrolet.com.

Nov 03, 2021 -

44MONTYR responded

I’m not worried about the white material on the car I took care of that but we were supposed to be contacted for our windshield treatment we purchased within a couple of days to schedule and it’s been well over a week. I also found out yesterday I was given the wrong title. I have already been to the DMV so now I have to wait until I receive the new title and then get this taken care of. At this point I’m not very happy

November 02, 2021

did an outstanding gob thank you very much job well done and a special thanks to Kim in service More

by cchbud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2021

Normally good service, but not this time. Had a problem with rear right blinker. Said they fixed it, but on the way home, same problem. Told them it was right blinker, they replaced left side tail light More

by rsince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Jim Butler Chevrolet responded

Thank you for your feed back. We do apologize that this happened. I will give your information to the service director and he or his assistant will be reaching out to get this straightened out. If you have not heard anything from them please reach out to me directly at toden@jimbutlerchevrolet.com.

November 01, 2021

I wasn’t in town more than a week I found what I wanted online while in town purchased it within three days great service can’t say anymore excellent things about my interaction and my transactio. More

by raytuu7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 31, 2021

Made an offer on a vehicle on Facebook. Stated he wanted me to drive the hour to see the vehicle instead of getting with sales manager to accept or counteroffer. Said if I’m u willing to come in then a deal More

by Derrick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Willis
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Nov 01, 2021 -

Jim Butler Chevrolet responded

Thank you for you feed back. We do apologize that your contact did not live up to your expectations. I have spoken with Justin and his manager and it turns out that it wasn't that we weren't willing to negotiate over the phone, it's just that the vehicle that you were interested in, we didn't have a lot of wiggle room for the price and Justin was asking you to come in to see the value of the vehicle in person or find a vehicle that better suited your budget. We do apologize that we couldn't come to a deal, however, if you would ever consider us again we are always here to help.

October 29, 2021

Extremely helpful and personable! Kept us informed until our vehicle arrived. Explained new features when our vehicle came in. Told us to feel free with any questions as they come up. More

by NLP1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri Pletka
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Oct 29, 2021 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 29, 2021

Wow! Lindsey is amazing at what she does. She made purchasing a car (with less than perfect credit) such a great experience. I felt very comfortable that she knew what she was doing and she kept me i More

by peteholba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley, Lindsey Chaney
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Nov 01, 2021 -

Jim Butler Chevrolet responded

Congrats on your new purchase! We are so glad that you were happy with your visit. Unfortunately We have to ask that you post your great review on another platform such as Facebook or Google as this platform is for the Fenton location. We are sister stores not one and the same. We do apologize for the confusion and hope that you would consider moving your review.

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