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Jim Butler Chevrolet

Fenton, MO

4.3
6,817 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,817 reviews

June 30, 2023

A bit of a rocky start with alec but once I was transfered to Chris and Jay I was extremely satisfied and my situation was rectified quickly More

by bigben4ever77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 30, 2023

Excellent service at the door. Nice waiting room with large tv. Service was done quickly. I have one pet peeve though. When I return to my vehicle, it is not my job to remove More

by porkchop0890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 05, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We have gone back and forth regarding this matter. Some of our customers appreciate the fact that we go the extra mile to help protect them and their vehicle from foreign germs. I will be sure to speak with the service managers about your feedback. We look forward to your next visit! Take care!

June 30, 2023

Love the shuttle service! Got to do some shopping while I waited for my car to get done being serviced. Kayla and Zach were great! Super helpful, informative, and friendly. More

by Michaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Kayla
Jul 05, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

June 30, 2023

Jeff and Stacy treated me very well. And I will buying next car from there in the future. More

by iceman19866
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

June 29, 2023

my experience was great getting a decent appointment date and time could have been a little better though More

by glenn.holmes80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr., Gene Wondell
Jul 03, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

Very friendly, clean and great service. Easy to make an appointment. We will use them again. More

by Connie Stone
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 29, 2023

They were there to show me vehicles that I was interested in and got me out pretty quick and stayed after hours to get me taken care of More

by larry.kuehn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad and Tara
Jul 03, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

June 29, 2023

Best sales rep around. Helps with what ever you need always. Even after you get your car if you need something hes there for you. More

by dkrdzic37
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Jul 03, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 29, 2023

Too expensive for an oil change and waited too long for service. I have never paid that much for an oil change in my life. More

by jmeyers4740
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jul 03, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize if your experience didn't live up to your expectations. We quote 90 minutes to 2 hours for our oil changes. Our records indicate that we have performed within these parameters. Our records indicate that you waited 86 minutes. Please keep in mind that these are GM certified technicians, and they are performing your oil change, your tire rotation, a multi-point vehicle inspection and topping off your fluids. Just like everything else in our economy, the price of oil is going up. But we have done our research and have found that our prices are still competitive with other dealerships in our area, including Dobbs. We hope that you have found this information helpful. We truly appreciate your business and look forward to your next visit.

June 28, 2023

The service went well. They called when our vehicle was ready but did not have include the cost. We had to call back for that information. More

by lee.58@hotmail.com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jul 02, 2023 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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