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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,255 Reviews

4,255 Reviews of Jim Butler Chevrolet - Service Center

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April 28, 2022

I was there for 3 and a half hours for an oil/transmission fluid change the service advisors were very helpful but none of the mechanics were directed to work on my truck that was just sittin More

by lucashaeger07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service I don’t know his last name was very helpful
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

April 27, 2022

I always get good service within the service department at Jim Butler. I have never been disappointed. More

by rkdancingdoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

April 27, 2022

Excellent experience staff was helpful and attentive. This was the quickest oil change I have ever had. More

by mike.calvert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 27, 2022

The staff are fast and friendly. 100% satisfaction guaranteed every time we visit. Thank you More

by christinadrury6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Apr 28, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 27, 2022

They did great work on my Silverado. It took a few days, but it's a busy shop and we had to wait for parts. The repairs correctly addressed my concerns. I plan on returning to Jim But More

by jd521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Apr 28, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

I have dealt with other Jim Butlers but none as nice as this one. I'll be back More

by donnalee3306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

April 26, 2022

I found it very helpful that the service tech kept me updated regularly with the status of my repairs. The shuttle drivers who delivered me to/from home were also very friendly. More

by invinceble88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
two shuttle drivers and a service rep whose name I don't recall
Apr 27, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 26, 2022

Best dealership that I've ever been to. Over the years have always been courteous and prompt. I can't even really think of going any where else to purchase another vehicle. Bill Timmons More

by Reekie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Bill Timmons
Apr 26, 2022 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2022

Jim Butler Chevrolet has a great Service Team. Always willing to go the extra mile for their customers. More

by Tgoracio88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Apr 27, 2022 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 28, 2022 -

Jim Butler Chevrolet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.

April 25, 2022

Fast service! Nice staff members. Comfy waiting area. I enjoyed my time at the dealership. More

by KRISTENS3499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Apr 27, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Apr 28, 2022 -

Jim Butler Chevrolet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.

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