Jim Butler Chevrolet - Service Center

With the exception of the long wait, I was pleased with the service. I had a noon appointment time for oil change, and tire rotation and was there until 2:45 the service. I had a noon appointment time for oil change, and tire rotation and was there until 2:45 More

Service Department Greeted quickly after pulling into the holding area . I dealt with 3 people and all were friendly and helpful. Was completed in a timely manner. Very Greeted quickly after pulling into the holding area . I dealt with 3 people and all were friendly and helpful. Was completed in a timely manner. Very happy from start to finish. More

takes too long 3 and 1/2 for a oil change is too long. and the tier pressure was not adjusted. it took hour and 1/2 longer than what they said it will take. 3 and 1/2 for a oil change is too long. and the tier pressure was not adjusted. it took hour and 1/2 longer than what they said it will take. More

25k Service Had my standard 25k servicing. Was by far my fastest yet; was even told one of the services were not needed. And as usual, Doug could not have been Had my standard 25k servicing. Was by far my fastest yet; was even told one of the services were not needed. And as usual, Doug could not have been nicer or more professional. More

Service rep Bill Timmons failed to understand the service issue. He failed to give us updates on status of repair so we had to delay our trip. He claimed work was done but it was not. We eventually fixed it issue. He failed to give us updates on status of repair so we had to delay our trip. He claimed work was done but it was not. We eventually fixed it ourselves. He was accusatory in a voicemail he left and did not care about our needs or satisfaction. More

Mike was very good at keeping me informed on what was going on with my car and he got it back to me very fast going on with my car and he got it back to me very fast More

Normal Oil Change maintenance and recall service. Easy to schedule service and it was done in a prompt and efficient manner. Service representative was courteous and professional. Always a great expe Easy to schedule service and it was done in a prompt and efficient manner. Service representative was courteous and professional. Always a great experience with this team. More

Quick, efficient and friendly as usual I had window weather guards and a regular maintenance check. The check in process is super efficient. Every one- service check in person; service adv I had window weather guards and a regular maintenance check. The check in process is super efficient. Every one- service check in person; service adviser, shuttle driver, cashier - was friendly and helpful. More

A Good job. They went out of the way to please me and make sure that the car was done right. Thank you. Will come again, and again. They went out of the way to please me and make sure that the car was done right. Thank you. Will come again, and again. More

Work was completed in a timely and professional manor. My issue would be with appointment times. I make an appointment for Monday and my vehicle was not looked at until Wednesday. So if the shop is that far issue would be with appointment times. I make an appointment for Monday and my vehicle was not looked at until Wednesday. So if the shop is that far behind how about letting customers know when the work will be done then we’ll bring the vehicle in that day. Huh! What a concept! More