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Jim Coleman INFINITI

Bethesda, MD

4.0
332 Reviews

10400 Auto Park Ave.

Bethesda, MD

20817

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332 Reviews of Jim Coleman INFINITI

March 13, 2024

I was pleasantly surprised when Milad took the lead in my purchase of a fairly new, but used Infiniti. He understood my concerns, my budget and my angst. He was able to make happen what seemed to be turning More

by ccrmama
Recommend Dealer
Yes
Employees Worked With
Milad, Malik, Terry
December 27, 2023

Follow up service needs vast improvement. General Manager made an effort to correct the experience afterwards. Customer service and product training is highly recommended. While employees’ jo More

by iangreaves
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Gerald Baptiste, Noah Traore
December 05, 2023

I had purchased 2 Infiniti Q45's back in the 1080's and enjoyed my experience then. The current experience was equally pleasant. More

by wtopercer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Neal
November 10, 2023

I had a very pleasant experience buying a used Nissan Leaf a few days ago. Terry Greer was upfront with the numbers for purchasing the vehicle and made it easy to proceed. Kayla, the finance officer, als More

by kbartolo30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Greer and Kayla in finance
November 02, 2023

I always have a pleasant experience when I have my vehicle serviced. Every is very friendly and the maintenance and service is outstanding. More

by pinklyon29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Diaz
July 31, 2023

This dealership is conveniently located, easily accessible with a friendly staff that was efficient from start to finish. My service representative, Enrique Diaz, was great. More

by gdunston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Diaz
July 20, 2023

Simply wanted a diagnostic check(quoted $195) on my Infinity. They said my recently replaced starter failed after they started the vehicle and drove it into their shop and they could not diagnose my or More

by Sad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber in Service
June 28, 2023

Misleading sales practices. Servicing that is not needed but still recommended. Never get my Loaner vehicle, even though was promised one when bought car. You can't place you More

by linus
Service Price Transparency
Recommend Dealer
No
Employees Worked With
William Morris, Danelle Livingston, Noah Traore
May 07, 2023

The dealership is great. The best I’ve been with. But the problem with the water no but I don’t want the waters selling them a call and rotten out the carpet and anything els More

by gbennettjr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department the issue with the water I don’t know what to say
May 07, 2023 -

gbennettjr2 responded

The dealership is great. I just need the problem with the water fixed.. I don’t want the water problem getting bigger and causing more problems. Can I get some help with this matter? Thank you very much.

May 07, 2023 -

gbennettjr2 responded

Please help me with this problem.

April 29, 2023

Mark Jones and Enrique Diaz from start to finish treated me and my car wonderfully! More

by Jlex_cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Jones
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