Jim Doran Auto Center

Highest Integrity I bought a used car from this dealer and learned afterward that it had an electrical problem. It only appeared when the temperature was hot so they di I bought a used car from this dealer and learned afterward that it had an electrical problem. It only appeared when the temperature was hot so they didn't know about it and it didn't appear during my test drive. They went more than the extra mile to get it fixed and make sure my car works. I would recommend them to anyone. More

Amazing My husband and I worked with Darin Stutzman and had an amazing experience. Thank you to Darin and being able to get us into the vehicle that we had o My husband and I worked with Darin Stutzman and had an amazing experience. Thank you to Darin and being able to get us into the vehicle that we had our hearts set on. He was easy to work with and made the experience so simple. More

So Thankful! I cannot say enough great things about this dealership and the gentleman we worked with. I had my heart set on a Toyota 4Runner but thought "I'll just I cannot say enough great things about this dealership and the gentleman we worked with. I had my heart set on a Toyota 4Runner but thought "I'll just stop in here to make sure I'm making the right decision." Thankfully, I was greeted by a gentleman by the name of Darin Stutzman. I explained to him what I was wanting and he pointed me towards the Dodge Durango. He quickly showed me to the car, and off we went on a test drive. I quickly fell in love with the car but had a few things I wanted to change. Unfortunately, they didn't have the exact one I wanted on the premise. But not to worry! Darin to the rescue! He found the exact car that I wanted and handled the transfer of it like a dream. He took care of everything for me and had it waiting for me at the dealership in no time. Considering it had to be picked up from Northern Washington, I was beyond impressed. Thank you so much, Darin! You were so respectful and such a charm to work with. You made the process easy, and fun! Thank you!! More

Stay away! I got a letter today congratulating me on it being the 3rd anniversary of purchasing a new vehicle at Jim Doran Auto Center. It irritates me every yea I got a letter today congratulating me on it being the 3rd anniversary of purchasing a new vehicle at Jim Doran Auto Center. It irritates me every year when I get one of these letters. This time they provided me with a list of websites they wanted me to provide a review of my experience. Even though I have verbally told lots of people about their poor customer service I have never written a review. After I had signed the papers on the purchase, I pointed out that the tire pressure warning light was on. I was told to go to Les Schwab tire center and have them take care of it. At the price a new vehicle costs I would expect it to at least come with air in the tires. Included with the anniversary letter is a card offering 10 percent discount on service. If they don't have anyone who knows how to put air in the tires why would anyone expect they could service a vehicle. More

2010 BMW X5M Bought a 2010 X5M there, what appeared to be a great service history and they claimed passed their inspection. Got a Service Vehicle warning light up Bought a 2010 X5M there, what appeared to be a great service history and they claimed passed their inspection. Got a Service Vehicle warning light up first startup for needing a brake flush, entire was horribly dirty, interior looked like it had dried milk on the door, they budged $250 on the price once I pointed these things out. It was a Sunday, I know how to work on BMW's, so I bit the bullet...and then took one as well. One week into ownership and the injectors fail, I found a "deal" on them for $900 then a BMW tech buddy and I replaced them for $200. A module failed beforehand, windows acting funny, headlights wouldn't work, $1200 later and after almost 3 weeks, it's back on the road. My salesman, Darin Stuntzman, condescending a$$hole who arranged the internet deal and then passed it off to someone else when I tried negotiating. Claims to have called the prior owner to ask details of questionable repairs or lack there of for 15k, always claiming he can't be reached, doesn't know or telling me I should have bought a warranty...might as well just admit they lied, didn't inspect ANYTHING, just flipped it in a rush since it was a BMW on a Jeep lot. There's a reason I hated selling cars years ago, and it's situations like this which remind me why I got out of that backstabbing business. More

Over priced Car I purchased was over priced for condition, pointed out tire's were worn and mika shruged off, bought to les scwab and the manager agreed, also was Car I purchased was over priced for condition, pointed out tire's were worn and mika shruged off, bought to les scwab and the manager agreed, also was told there tech went through engine, wrong again car needed immediate tranny service, dont go to this dishonest over priced dealer!!! More

Honest and Fair The salesman Mika was friendly and knowledgeable. He listened to how I was going to be driving the car and made some very useful recommendations. He The salesman Mika was friendly and knowledgeable. He listened to how I was going to be driving the car and made some very useful recommendations. He was up front about the cost, the financing and made the whole experience stress-free. He even told me to come back with the car in a few days and he would go over all the features again. This is the second great experience we have had here - I would never buy anywhere else. More

Enjoying my new to me 2009 escape I purchased my car a month and a half ago, and so far I am extremely pleased with it. Greg was helpful and professional. The price was good and the ca I purchased my car a month and a half ago, and so far I am extremely pleased with it. Greg was helpful and professional. The price was good and the car is performing well. I dislike car shopping, but this transaction was painless. Thanks for making it so. More

Love my new Mazda! I had the best car buying experience at Jim Doran Auto Center! My salesman, Isaac Gallegos, was very nice, knowledgeable, and professional. I highly r I had the best car buying experience at Jim Doran Auto Center! My salesman, Isaac Gallegos, was very nice, knowledgeable, and professional. I highly recommend getting your next car from Jim Doran Auto Center. More

Setting the bar for how it should be! Mr. Jim Doran and ANY Customer, If you want the following, please visit this dealer: - Honesty - Responsiveness - Simple buying process - No Mr. Jim Doran and ANY Customer, If you want the following, please visit this dealer: - Honesty - Responsiveness - Simple buying process - No Hassle I have not had to deal with a dealer in over 10 years and THIS dealership has set the bar for any car buying experience I hope to receive in the future. I WILL come back here first, even if they do not have the car I seek. I'd prefer they find it for me! You cannot beat this experience! Please feel free to use me as a reference moving forward if you like! You are simply, the best! More