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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,425 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,425 reviews

March 03, 2024

Knowledgeable, fast, courteous. The staff was great. The only thing that could make it better is a discount. The fees are high. More

by william7160
Purchase Time
Recommend Dealer
Yes
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Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

Helpful
March 01, 2024

Great place. Good service. Nice place to do business. It seems like they treat customers fairly. More

by tylerskidgel
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IRVING REYES
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Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

Helpful
February 27, 2024

Professional and fair. Has to wait longer than expected on some things, but they went beyond what they had to do to make the vehicle right. And they delivered it to me an h More

by DWJWD413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
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Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Helpful
February 23, 2024

Easy, friendly and I love my new car! They even delivered it to me. Easiest car purchase ever!! More

by grakestraw
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUAN URDANETA
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Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

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February 20, 2024

The experience was great and wasn’t there long at all. Justin was great. Would be a 5 Star but never got the second remote for our truck that was promised. Asked about an update and said it was going to b More

by tp03cobra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We would like to assist you further with the key fob. Please contact the dealership at your earliest convenience. We appreciate your business!

Helpful
February 15, 2024

My experience was outstanding as well as beneficial. I would suggest Jim Ellis Buick GMC Atlanta to anyone looking for service or a vehicle. More

by RTSMITH34
Recommend Dealer
Yes
Employees Worked With
Brandon Black
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

Helpful
February 13, 2024

Not someone that I am totally satisfied with and am not comfortable with recommending the dealership. Period! More

by gmac46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hello there, we appreciate you taking the time to leave us this feedback.

Helpful
February 13, 2024

It was ok, I feel like they could've done better to resolve the issue that I created an appointment for More

by danteon01
Recommend Dealer
Yes
Employees Worked With
Ted
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Helpful
February 10, 2024

Great guy! Courteous and he helped me understand what needed to be done Pleasant Easy More

by Dcrockett83
Recommend Dealer
Yes
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

Helpful
February 09, 2024

The service team was excellent in communicating with me about the status of my truck and any other concerns. More

by Dwightvannwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
IRVING REYES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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