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Jim Ellis Buick GMC Mall of GA

Buford, GA

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Employees
Reviews
Vehicles
4.5
3,502 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,502 reviews

April 16, 2024

The staff greeted me at the door with a smile. Dealership was very clean. Nice atmosphere. They make you feel at home.. More

by Shadix4415
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Helpful
April 15, 2024

Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More

by PAMELA3.THOMAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Helpful
April 14, 2024

One of the best car buying experiences I’ve had. Mike Hatcher was very pleasant to deal with. I would definitely recommend!!! More

by MIKEBRUCE68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Helpful
April 12, 2024

Easy in and out, simple service with oil and rotation but team was great and very professional. More

by JAY.YOUNG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

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April 11, 2024

Texted me about my car and sent a video showing all areas of my car. More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Helpful
April 10, 2024

In for diagnostic and nothing was found to be an issue. Safe for us to travel! More

by janprivateer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction!

Helpful
April 10, 2024

Checked my issue quickly Worked fast and did everything they could to find my issue. Had the car for 2 days. More

by ELLI6957
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Purchase Time
Recommend Dealer
Yes
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

Helpful
April 10, 2024

Jim Ellis Buick GMC MOG Service Department always provides good services. Every time I have been there the facility is clean. More

by LUETISHIAJARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're glad to hear you enjoyed your visit.

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April 10, 2024

Went in for my first service in December. Service Department was extremely busy that day even though I had an appointment. Staff was very polite and apologetic for the slow service however th More

by philwright72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Helpful
April 10, 2024

I had great experience with the dealership and definitely would be back for more future service. Thank you, More

by carlf4616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Helpful
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