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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,499 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,499 reviews

July 11, 2018

had Great respect with everybody there Great respect with everybody there . They got me in and out of there within reasonable time in and work with me and financing. The whole place is very More

by SHAWNTYLERKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 09, 2018

Knowledgeable and personable Craig is a great listener. He asked about my family and knew exactly what I needed. He was able to find me a car that fit my family at the time perfec More

by Apevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

July 09, 2018

New terrain Mike did an awesome job! He figured out the one issue on his own, without using a tech. Seymour was very nice and helpful also. More

by elrbjo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seymour Content, Jasmine Abreu
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy you found Seymour and Mike to be so supportive during your experience here at Jim Ellis Buick GMC Mall of GA. We're looking forward to your next visit with us!

July 09, 2018

Awesome experience Craig has been my car man for many years. I have purchased 4 vehicles in the past 15 years from Craig. He listens for what your needs and wants, th More

by Ma724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello. we strive for 100% satisfaction, and it is great to see you had such a positive experience with Craig! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!

July 08, 2018

Excellent GMC Canyon Purchase Experience Our salesperson, Craig Ebel, was tremendously helpful in the purchase of our new GMC Canyon. Craig was super knowledgeable about the vehicle (and the More

by tdwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Tdwest, thank you for your kind words and congratulations on your new vehicle!

July 08, 2018

Happy all as promised I had made an appointment for an oil change and tire rotation. I was greeted before I even got out of my truck and the service was completed in the t More

by CGROOM12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests, Cgroom12! Thank you for writing this fantastic review and giving our dealership such a high star rating!

July 07, 2018

Awesome Experience We had such a great experience buying my SUV with Alan, we decided to come back and trade in our truck 2 weeks later. I would absolutely recommend bu More

by SMO19LLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

July 07, 2018

Used car purchase Blake was very knowledgeable and helpful. Had the vehicle ready for us to look at before we arrived. Worked very efficiently to get us in and out. Dro More

by gmcowner1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Blake Kenya
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of GA. We look forward to your next visit! Take care!

July 07, 2018

Yukon purchase Jim Ellis had a fantastic modern updated showroom and expansive selection of cars to choose from. Craig Ebel, our sales associate couldn't have been n More

by bae869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

July 07, 2018

Poor service Been having vibration issues, was told it was my transmission they kept my car for a week only to say it wasn't my transmission it was my balance on m More

by Jpow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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