Jim Ellis Buick GMC Mall of GA

Great experience! I would definitely recommend. Had a great experience here. I live 2 hours away and they took care of all paperwork before I arrived to save me time. Got me in and out with exceptio Had a great experience here. I live 2 hours away and they took care of all paperwork before I arrived to save me time. Got me in and out with exceptional professionalism. Would use them again. More

Great experience. Everyone at the dealership was very helpful. Steve is an excellent salesperson and very easy to deal with. He was very informative in a friendly way Everyone at the dealership was very helpful. Steve is an excellent salesperson and very easy to deal with. He was very informative in a friendly way and not pushy at all. Would certainly recommend him to all relatives and friends. Dee in finance was just as nice and helpful Thanks so much for an enjoyable experience. More

The Best GM dealorship in Ga. Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history. Please help other GM dealership learn how to treat customers correctly so they will come back to American made cars. More

Professional and courteous service This is the first time I have used the dealership for regular service. Jim Ellis does a great job at a competitive price. They have maintained my ve This is the first time I have used the dealership for regular service. Jim Ellis does a great job at a competitive price. They have maintained my vehicle in tip top shape. My car has over 40,000 miles and it still runs as smooth as day one when I took it for a test drive. More

Excellent Alan is simply the best. He made the entire experience so easy and pain free. I spent less than 10 minutes in the finance department and I’ll be recom Alan is simply the best. He made the entire experience so easy and pain free. I spent less than 10 minutes in the finance department and I’ll be recommending them to everyone. More

Awesome NO pressure experience Over the past 3 months I had visited nearly every Ford dealer in the area looking to get a great deal. All of the Ford dealers were thousands higher Over the past 3 months I had visited nearly every Ford dealer in the area looking to get a great deal. All of the Ford dealers were thousands higher for new and used trucks, even with rebates. Thankfully I happened to see a used F-150 sitting at Jim Ellis in Buford. After some emailing back and forth I decided to stop in and give them a shot. Joe and Perry made my buying experience a breeze! There were no pressure or bait and switch tactics unlike some other local dealers. They even took care of getting some extras installed after I purchased my truck. Each time my truck was washed and fully fueled. I cant think you guys enough for the fantastic experience! More

Had a great experience at this dealership. Perry the auto consultant at this dealership was outstanding and professional. We didn't feel pressured or waited a long time in the finance departmen Perry the auto consultant at this dealership was outstanding and professional. We didn't feel pressured or waited a long time in the finance department. I recommend visiting this dealership if you are in the market for a vehicle. More

Excellent service First service on my new Acadia. Excellent customer service! Sean went above the call of duty to make sure that I was taken care of quickly and effici First service on my new Acadia. Excellent customer service! Sean went above the call of duty to make sure that I was taken care of quickly and efficiently. More

Great Routine service was great. They were on time and had the service completed when they told me it would be done. Staff was friendly and waiting area was Routine service was great. They were on time and had the service completed when they told me it would be done. Staff was friendly and waiting area was comfortable and clean. More

Not Satisified. I arrived for my 9:15AM Oil Change Appointment. There was one person at service counter. David said, "hold on a minute I am finishing up with another I arrived for my 9:15AM Oil Change Appointment. There was one person at service counter. David said, "hold on a minute I am finishing up with another customer". There were not any other customers around. I waited about 10 minutes then he walked away. He returned 5 minutes later and as I was trying to ask someone else for help.= He asked if their was a problem and I told him the wait was an issue. He said I told you I was helping someone else and asked if I wanted to deal with someone else. I said please just get me checked in I have a kids baseball game to get to. He checked me in and said he would call when oil change was complete. I returned at 12:30PM and he had not called me. David was not at his desk so I asked someone else about my car and he said it still showed as being worked on.I asked if an oil change typically takes three hours and also pointed to what looked like my car outside. He said "oh, not sure why you weren't called and gave me my keys." More