Jim Ellis Buick GMC Mall of GA - Service Center

Service My appointment was met promptly and timely. Service advisor was both friendly and knowledgeable. The automobile was in and out of service and ready wi My appointment was met promptly and timely. Service advisor was both friendly and knowledgeable. The automobile was in and out of service and ready within an hour. More

Excellent customer service Fast service. The staff was very helpful, from the second I pulled in to the second I left. They went over all they had done. The waiting area was com Fast service. The staff was very helpful, from the second I pulled in to the second I left. They went over all they had done. The waiting area was comfortable and clean and they had snacks and some refreshments while you waited. They also had places where you were able to charge your phone, laptop, or other devices. They also had a place for the children to play where many places do not have. The quality of work was excellent as well. They took care to keep the interior clean as well. More

Dead Battery on my Truck It was Monday afternoon after the holidays. My Truck would not start after I went to lunch.. I got a jump and went to Jim Elllis Dealer ship. They w It was Monday afternoon after the holidays. My Truck would not start after I went to lunch.. I got a jump and went to Jim Elllis Dealer ship. They were very busy but would work me in, but it might be a couple of hours. 90 minutes later I was back on the road. they were very courteous and apologized for my problem. More

Great service The folks there are very friendly, and Sean was over nice and easy to deal with!!! It was fast service to get my encores oil change, I will definitely The folks there are very friendly, and Sean was over nice and easy to deal with!!! It was fast service to get my encores oil change, I will definitely use y’all again. More

Always great service I have always gotten great service at this dealership. Love them! My nephew now has this car and we still bring it back to you for service. I have always gotten great service at this dealership. Love them! My nephew now has this car and we still bring it back to you for service. More

Deligent service trying to pin point a problem I had with the collision alert Finally repaired n working great The service response was great Prompt attention to con trying to pin point a problem I had with the collision alert Finally repaired n working great The service response was great Prompt attention to contact me on uodates More

Friendly, professional service advisors Service advisors are friendly and very knowledgeable. Always have a good experience there except feeling like we have to watch CNN because it is on in Service advisors are friendly and very knowledgeable. Always have a good experience there except feeling like we have to watch CNN because it is on in the lounge. Never have had a problem with the work nor have I felt pressured to have other work done. More

New tire purchase. James shopped tire prices at different locations and was able to give me the best price on new tires. He was. very professional and easy to work with James shopped tire prices at different locations and was able to give me the best price on new tires. He was. very professional and easy to work with throughout the process. More

They repaired my car sooner than expected. My car was repaired earlier than quoted. A huge plus! They are always friendly and helpful at Jim Ellis Buick dealership. I have always had positive My car was repaired earlier than quoted. A huge plus! They are always friendly and helpful at Jim Ellis Buick dealership. I have always had positive experiences. More

Best service department ever This is the best dealership service department I have ever used. Easy to deal with, easy to schedule appointments and they actually treat you like the This is the best dealership service department I have ever used. Easy to deal with, easy to schedule appointments and they actually treat you like they care. They get the job done quickly. I have never had a problem and they work on all GM cars. More