Jim Ellis Buick GMC Mall of GA - Service Center

Superior service with professional service. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. More

Jim Ellis is a 1st class Dealership, from the sales force to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back t to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back to this dealership. Thanks man! More

Great service from Tom! Problem was fixed and the car is running well. Thank you! Problem was fixed and the car is running well. Thank you! More

great customer service for my GMC truck which i purchased from them in 2022 as well.. from them in 2022 as well.. More

I had a good experience my last visit with Jim Ellis Buick. The service department was very friendly and professional. Buick. The service department was very friendly and professional. More

Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. They also do not provide a temporary car, leaving us without a car for an undetermined time period. More

We prefer to come to this dealership for servicing our vehicle versus the one in our city because of how well they have treated us and answered any questions we have. vehicle versus the one in our city because of how well they have treated us and answered any questions we have. More

Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. beyond. James and Ed excellent service advisors that always do what is best for the customer. More

This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More

It was a good experience friendly staff repaired my vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk around for damages and car was all the way across the parking lot in the pouring rain, all the attendants said was you at is the black one while sitting at his desk. More