Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,648 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,648 reviews

February 28, 2024

Communication was horrible. Took almost 3 weeks to replace a battery . I would never use Jim Ellis Kia again nor would I recommend to anyone. I wouldn't a negative score if poss More

by Chiquila.turner
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via the information below. Best regards. Sam Stewart, Service Manager sams@jimellis.com

February 28, 2024

I was recommended a service that I should have gotten done the last time I had been in because I had done a bunch of things with my car More

by Madeline.moorman
Recommend Dealer
No
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via the information below. Best regards. Sam Stewart, Service Manager sams@jimellis.com

February 27, 2024

It was good but I don't remember being charged for an oil change before. I guess things have changed from the Cobb Kia days More

by Martha Seayml
Recommend Dealer
Yes
Employees Worked With
Jaden Sims
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Martha, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! In regards to being charged for an oil change, we have always charged for this service, but we do apologize for any confusion. We hope to see you next visit. Take care!

February 27, 2024

Very friendly and completed the sat quickly. Provided a lot of information. He was super nice More

by DAVID.WHITE
Recommend Dealer
Yes
Employees Worked With
Jahyvon Sims
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 26, 2024

Outstanding! Mark really took care of all my needs an did a Outstanding job! Would recommend to friends and family. More

by WEAVERH96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Report | Print
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Weaverh96! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2024

I was greeted with professionalism and courtesy upon my arrival. Nick was quick to assist me with exploring options to trade in my Kia Sportage. Usually a trip to any car lot is overwhelming, daunting and More

by CIRQAL8EVENTS
Recommend Dealer
Yes
Employees Worked With
Nicholas Morrow, Nicholas Morrow
Report | Print
Feb 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Cirqal8events, thank you for your kind words and congratulations on your new vehicle!

February 26, 2024

Thank you Robert for your help on Saturday night, stayed late to get us a Kia Forte! Great service all around! More

by Carson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Billings
Report | Print
Feb 26, 2024 -

Carson responded

Thank you Robert for your help on Saturday night, stayed late to get us a Kia Forte! Great service all around!

Feb 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Carson, your positive review means a lot to us and we’re happy we could help you!

February 25, 2024

Very polite and professionsal people assisting me. It was completed faster than I expected. The video walk around for my car was great. More

by TODDMIN
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

February 25, 2024

Kris is always a pleasure to work with. Service waiting area is very comfortable. Wait time was very reasonable More

by KATHYBANN
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Kris was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

February 24, 2024

They were fast, efficient, and upfront about what the service would cost and did not try to up-charge. More

by TED_GROSCH
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Report | Print
Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service department was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

1
...
136
137
138
...
665