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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,648 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,648 reviews

February 16, 2024

Your prices are to high for a regular oil & filter change and I will not be using your services for an oil change again. More

by fredlindsey1
Recommend Dealer
No
Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Fredlindsey1, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We do use genuine OEM supplies and we understand there are some less expensive outlets out there that are using less expensive supplies. We are just making sure everything meets Kia specs when servicing.

February 15, 2024

I was in and out within the appointed time. My experience was excellent, my advisor did a great job. More

by NBKBIKES23
Recommend Dealer
Yes
Employees Worked With
Norris Burns
Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Nbkbikes23!

February 15, 2024

Best service I have had They washed the car. I told him we couldn't wait to long. We didn't have to wait very long!! More

by WA4TP
Recommend Dealer
Yes
Employees Worked With
Young Black guy he was great!
Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

Wa4tp, your positive review means a lot to us and we’re happy we could help you!

February 14, 2024

Overall it was great. We've been customers for many years. The lowest point was the amount of waiting we had. More

by WENDYPOTRATZ
Recommend Dealer
Yes
Employees Worked With
Sheldon Carter, Sheldon Carter
Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Wendypotratz! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 13, 2024

Very professional and fast everything was delivered as promised. Service coordinator was great! that's it More

by TIMSTRINGER
Recommend Dealer
Yes
Feb 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Timstringer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 11, 2024

Oil change was scheduled but they also did the recall on the hatch back door. More

by KENFAGIN
Recommend Dealer
Yes
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Kenfagin, your positive review means a lot to us and we’re happy we could help you!

February 10, 2024

Friendly employees and prompt service They helped me find the car issues had and recommended me to replace old tires More

by livestrong1198
Recommend Dealer
Yes
Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Livestrong1198! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2024

My experience was very good will be back and will tell all my friends about your service. More

by Lindagmiddlebrooks
Recommend Dealer
Yes
Employees Worked With
Norris Allen burns
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Lindagmiddlebrooks, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 09, 2024

I brought my car in to fix a problem that was caused by poor workmanship when they replaced my full size sunroof, and then it was leaking. Mark told me that I would have an answer as to what was going on e More

by Skreenskribe
Recommend Dealer
No
Employees Worked With
Mark and Jahvon
Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Skreenskribe, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

February 09, 2024

Quick and friendly service for routine maintenance Everyone was great and the service was excellent More

by ANDREWTODD
Recommend Dealer
Yes
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Andrewtodd!

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