Jim Ellis Kia of Kennesaw

Dianna was and always is outstanding. Takes very good care of me. Only thing is how long is takes to get an oil change always 2 hours. But other than That w was and always is outstanding. Takes very good care of me. Only thing is how long is takes to get an oil change always 2 hours. But other than That wonderful customer service from everyone. (: More

Oil change Came in a few minutes late for scheduled oil change. Was greeted almost right away (person was speaking with another customer), and then helped. Whi Came in a few minutes late for scheduled oil change. Was greeted almost right away (person was speaking with another customer), and then helped. While the oil change took over two hours, they were busy (and I was a bit late for my appt). More

Car Buying Done Right I just had the best car buying experience! I worked with Nicole King at Jim Ellis Kia and it was so smooth. I had a several elements of my process t I just had the best car buying experience! I worked with Nicole King at Jim Ellis Kia and it was so smooth. I had a several elements of my process that needed to be met, and I also lived far away from the dealership. Nicole began the process over the phone and we were able to work out 90% of the details of the deal, and we were able to get the ball rolling so that when I came in, everything was in order and we were able to complete the deal with no hiccups or surprises. Thank you, Nicole, for the effort to get me the car and payment I needed! I don't see our finance person listed below, but he was also terrific. He did everything he could to save me money and to feel good about the transaction. Kudos! More

New car purchase Great experience, expectations met, easy to negotiate and financing was easy. Process was a bit long, about 4.5hrs start to finish but it was Memorial Great experience, expectations met, easy to negotiate and financing was easy. Process was a bit long, about 4.5hrs start to finish but it was Memorial Day and they were very busy. I’ll do business there in the future. More

Great This is our first time to purchase a Kia vehicle. Thanks for your hep finding us a great used vehicle. We really appreciate your service. This is our first time to purchase a Kia vehicle. Thanks for your hep finding us a great used vehicle. We really appreciate your service. More

Service advisors and technicians are trustworthy. I was very satisfied with the service, prompt, and appreciated the car wash. I personally prefer hand wash vs machine wash. I didn't ask which method I was very satisfied with the service, prompt, and appreciated the car wash. I personally prefer hand wash vs machine wash. I didn't ask which method was used, but it is appreciated nevertheless. No issues. More

30,000 Miles Service From the start to finish everything was perfect. Rachel was very courteous. I had one concern and the technician came to see me to explain. Overall From the start to finish everything was perfect. Rachel was very courteous. I had one concern and the technician came to see me to explain. Overall very please More

Had an oil change. Diana Bell is wonderful. All the work I have done here has been great and hey wash my van for me. They have my records so I know what needs to be d Diana Bell is wonderful. All the work I have done here has been great and hey wash my van for me. They have my records so I know what needs to be done each time I come in. More

The service was very good and the car was done on time My car was diagnosed and the options were given to me by the service manager. Once we decided on our plan of action, the car was completed and has run My car was diagnosed and the options were given to me by the service manager. Once we decided on our plan of action, the car was completed and has run well since. More

A/C not cooling Overall service appointment went well and timely. Even though they did not have the part that was needed in stock. I need to return later in the week Overall service appointment went well and timely. Even though they did not have the part that was needed in stock. I need to return later in the week when the hose comes in. More