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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,236 Reviews

4,236 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 27, 2020

Camille Williams was excellent and the reason that I use your dearlership for service though I don't live nearby. Excellent service from Camille Williams. She is extremely knowledgeable and pleasant and ext More

by Blasingame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Nov 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 27, 2020

Service representative was congenial and informative during a recall check on potential sensor malfunction. The waiting area was much noisier then other dealerships I have visited.. More

by JIMPHS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 26, 2020

Everyone from front to back always do a stand up job. I have been coming for years and I always have a phenomenal experience. Thank you again! More

by MECHJ2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Lisa King, Tom Mann, Camille Williams
Nov 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 24, 2020

Excellent Service, answered all my questions. Service was done in a timely fashion. Great car wash and kind people in the service department. Will return for service More

by skurtz152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 24, 2020

Car had recalls. Part on backorder for 3 weeks. Provided Car had recalls. Part on backorder for 3 weeks. Provided with a rental Dianna Bell was great!keeping me updated! Jim Ellis Kia in Kennesaw Ga. pro More

by BELINDAKING
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Lisa King
Nov 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 23, 2020

Very helpful staff, knowledgeable and able to address questions regarding recalls and maintenance. Appointment was convenient for me and the car was ready when they said it would be. More

by GATOR6771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Nov 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 23, 2020

Great service by Lavar! He was professional, courteous, and attentive. He kept us abreast of what was going on with our vehicle and was transparent during servic More

by NIAHAYES87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2020

Tom Mann and Lavar Frederick were awesome!!!! They helped completely fix the situation that the previous person couldn’t. I still feel very good about my car purchase and I think this location provides good More

by j32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Lisa King, Tom Mann
Nov 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Tom & Lavar were great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2020

Diana was just awesome. She got me in and out as promised. As a welcomed surprise, my car was washed. Thanks a million. Diana is most definitely a 100plus asset to Jim Ellis Kia. More

by billromaniello1937
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 19, 2020

Diana got me in and out as promised and provided me a Lyft ride to go shop while the work was being done. Car was washed and vacuumed and looked great when I picked it up. All the work was performed as q More

by KIBBYMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
Nov 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Lavar were great helps! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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