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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,190 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,190 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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Verified Customer
May 23, 2024
My wife and I stopped going to this dealership years ago because of the service. I complemented the service representative there saying how good he was and I am very pleased at the change they have made. because of the service. I complemented the service representative there saying how good he was and I am very pleased at the change they have made. More
by spunk213
Employees Worked With
Javon Marques Sims
May 23, 2024
Great service very attentive and great communication. Would definitely recommend to family or friends. Good job! Would definitely recommend to family or friends. Good job! More
by MARIAHDUNCAN
Employees Worked With
May 22, 2024
Jahvon is an amazing associate. He was very knowledgeable, attentive, and professional. My car was serviced in a very timely matter. I appreciate the consideration of the staff. I He was very knowledgeable, attentive, and professional. My car was serviced in a very timely matter. I appreciate the consideration of the staff. I would recommend this location. More
by mazzydyoung
Employees Worked With
Javohn Sims
May 22, 2024
I same in to get a complete oil change and about a week in a half later my low engine oil light came on while I was on my way to work because my oil change was not done correctly. So Lucas the lead had to in a half later my low engine oil light came on while I was on my way to work because my oil change was not done correctly. So Lucas the lead had to come to my job and take a look at my car and it result in my car being towed back to the shop so they can redo my oil change . I am highly upset because I spent my hard working money on an incomplete job. This is not my first time receiving bad service from you guys my last time I received bad service I came in to get an oil change and my car completely detailed in the exterior and first I was told I could’ve have the service because the person who does it called in to work. Then a few minutes later a guy came to me and stated he was the supervisor and that he would shampoo my car out for me well all he did was vacuumed the inside and left everything the way it was no wipe down nor was my carpet shampoo/ detailed. I’m very upset because that day I spent over $400 dollars of my hard working money . More
by ROSEMONDMYKAYLA23
Employees Worked With
May 21, 2024
Slow to get started but that was due to a short staffing on a Saturday. Mallory did a great job being clear about was going on with my vehicle and did a great job communication on a Saturday. Mallory did a great job being clear about was going on with my vehicle and did a great job communication More
by Sean
Employees Worked With
Malory Crabb
May 21, 2024
The people who helped me with the process of servicing and payment were really helpful. Even when I had a problem they were never rude. and payment were really helpful. Even when I had a problem they were never rude. More
by GASTON.PROPHETE123
Employees Worked With
Mallory Crabb, Diana Bell
May 21, 2024
Do not like your digital Stella make an appointment you can never get through for a simple question about the vehicle can never get through for a simple question about the vehicle More
by Tanyahendrix
May 20, 2024
Always professional and courteous. Estimate of how long it will take was accurate. Bill was very accommodating Estimate of how long it will take was accurate. Bill was very accommodating More
by MYLAMITCHELL
