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Jim Ellis Maserati - Service Center

Atlanta, GA

4.9
19 Reviews
Call Service Center (404) 445-5231

19 Reviews of Jim Ellis Maserati - Service Center

Sort by
April 18, 2024

Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & More

by Ldtaylor31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annise Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you!

Helpful
March 07, 2024

Jamal has been helping me get car service. This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal More

by jwmsr52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 07, 2024

Thank you Mr Jamal Diamond! Great service! Will be back again next time I need additional assistance More

by Troydvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
November 25, 2023

Jamal Diamond, our Service Adviser, is excellent with the customers and he keeps you well informed. He is a great asset to Jim Ellis. More

by Sonny B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Sonny B. responded

Jamal Diamond is an EXCELLENT EMPLOYEE for your dealership. We will continue to BUY and SERVICE our vehicles with your company, because of Jamal Diamond. Today we asked about the MC20. Sonny B.

Helpful
September 24, 2023

Very kind and responsive. Went for my annual maintenance check. He also answers my questions! More

by ORANGE4ART
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Jim Ellis Maserati responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
August 24, 2023

Jerry rinehart did a great job. Had a great experience I w oils recommend service here at Jim ellis More

by dixontrucking95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Jim Ellis Maserati responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
July 31, 2023

Mr Diamond delivers great service and communicates well! He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service! More

by FeelHisPresenceministries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Helpful
July 25, 2023

Great Service and great job. I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks More

by MarcusFann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
June 26, 2023

The dealer provided great customer service. Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this serv More

by wvgold
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
June 05, 2023

I went to the Maserati dealership because I had a problem with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you More

by Anna seo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry rinehart
Report | Print
Jun 07, 2023 -

Jim Ellis Maserati responded

Hi Anna, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Helpful
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