Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,617 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,617 reviews
March 06, 2021
Hudson my favorite he help me out so much and he was so generous and explain to me exactly how I needed to hear his experience thank you so much generous and explain to me exactly how I needed to hear his experience thank you so much More
by Bashiramir39
Employees Worked With
March 06, 2021
Thanks Miguel for all of your help also Mr.Tony and Gary. Love our new Toyota certified 2019 Highlander from Jim Ellis Toyota of McDonough Love our new Toyota certified 2019 Highlander from Jim Ellis Toyota of McDonough More
by Dnunezf1996
March 05, 2021
The experience was great I thought it was gonna be bad for trade in for my other car but it was awesome thank you Jay Harris. for trade in for my other car but it was awesome thank you Jay Harris. More
by larrystuckey28
March 05, 2021
I am back for my visit with the wonderful Mr. Ahmad Ali. He was so awesome helping me find weather mats for my new car. Thank you fo being great!! He was so awesome helping me find weather mats for my new car. Thank you fo being great!! More
by hoop24girl
March 05, 2021
From the moment we were greated to the closing sale...this team was so wonderful...we felt we were special and the only customers there! sale...this team was so wonderful...we felt we were special and the only customers there! More
by elainewholcomb
Verified CustomerEmployees Worked With
Lacy Rubin , William Mason, Jeromy Jones
March 05, 2021
We loved working with Hudson. Had my first experience with him mid January, came back today and wanted him specifically because he was a no pressure salesman. I would definitely recommend him and would u with him mid January, came back today and wanted him specifically because he was a no pressure salesman. I would definitely recommend him and would use him again More
by fbkinard
Employees Worked With
March 05, 2021
Ahmad was a great sales man. He helped me find the car that I really wanted and helped me finance the car with no problems. It was a pleasure to do business and will be seeing him again. Thank you mr javo that I really wanted and helped me finance the car with no problems. It was a pleasure to do business and will be seeing him again. Thank you mr javon More
by Rebag509
March 04, 2021
I just recently was in a situation looking for a new car. Such a simple statement, yet such a scary process. Enter Alex. His attention to detail was so comforting and helped make this stressful time exciting Such a simple statement, yet such a scary process. Enter Alex. His attention to detail was so comforting and helped make this stressful time exciting for my children and me. If only every company had such enthusiastic employees. This world would be such a better place. Thank you Mr. Ellis, for making customer service your number one priority. It shows through your employees. More
by Sabs6552
March 04, 2021
Malcolm Redd was wonderful with us. Great customer service skills. He was very patient really really appreciated doing business with him and Jim Ellis. We will come back again Tons of experience and p service skills. He was very patient really really appreciated doing business with him and Jim Ellis. We will come back again Tons of experience and patience. Love that he listened to me. He worked hard to get the deal and the vehicle I wanted. Thanks Toyota! More
by liefreeman277
Employees Worked With
Malcolm Redd
March 04, 2021
Malcolm Redd Did a great job loved working with him at Jim Ellis Toyota in McDonald Mr. Malcolm is very experienced listens to his customer and to the best of his ability get you what you want. Thank yo Jim Ellis Toyota in McDonald Mr. Malcolm is very experienced listens to his customer and to the best of his ability get you what you want. Thank you we really appreciate working with you and we will be back again More
by dond2020
Employees Worked With
Malcolm Redd
