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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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July 14, 2023

I waited 3 hours in service for a tire rotation and allignment. Really unacceptable folks More

by Bcarter719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young woman with long blond hair
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 14, 2023

Awesome everything. Customer service was awesome. My first time and i enjoyed the area where you can have free coffee, read or that care of your business while you wait More

by Hgarrett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Hgarrett2! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 14, 2023

Oscar has handled my service many times & I trust him completely. He gas been very helpful More

by DHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Dhawn, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 14, 2023

Good job good location thank you that is all I have to say thank you thanks More

by dbdan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dbdan! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 14, 2023

Mr Johnson, as service advisor, kerps me informed as to everything happening to my car and if a time window is changed immediate word is given to me. Mr Garcia, as service technician not only does the sch More

by cschamel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cschamel0! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2023

After I told them about my tire sign was on , they did the rotation, but my tire sign still on today. My husband had to put air in one of the tire. That was not expected. More

by Josianeconstant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Josianeconstant, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2023

Great service and attention to customers. It’s a family run business of the best kind! More

by johnayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Johnayer, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2023

Great service! Explained the entire process to me. Listened to all my concerns. Made process simple! More

by Taylor200486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Jim Ellis Toyota of McDonough responded

Taylor200486, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2023

Mr. Persaud was very courteous and attentive. He made sure that I was taken care of. The service has been good each time my vehicle was serviced. More

by missbell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Missbell85, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2023

Everyone was very welcoming and they made sure to walk me through the entire process. More

by skbarrow02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Jim Ellis Toyota of McDonough responded

Skbarrow02, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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