DeMarkus assisted me when I came in for 30k service on my Passat and he was fantastic. He was genuine, personable, and above all, honest. I was prepared to buy new tires and was relieved to hear they didn’t need replacement. Many dealers would have gladly taken my money, slapped on 4 tires, and never thought twice. It’s refreshing to find a dealer who values the long-term customer relationship over making a quick buck. When it IS time for new tires, Jim Ellis VW will get my business!