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Jim Ellis Volkswagen of Chamblee

Atlanta, GA

4.7
642 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 20 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 642 reviews

August 15, 2023

Dealership was super flexible, and everyone I interacted with was extremely welcoming. Everyone is looking out for your best interest so don’t be afraid to setup an appointment or just walk in. I highly rec More

by Kwame Tawiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Jim Ellis Volkswagen of Chamblee responded

Kwame Tawiah, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 14, 2023

Millo couldn't have been more helpful during my experience this past weekend. Not only was he knowledgable about the models I was interested in, he recommended one I had never heard of before that More

by jamiemcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Jim Ellis Volkswagen of Chamblee responded

Jamiemcd, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 03, 2023

Very knowledgeable about VW cars. Overall great service advice. Keeps my car in top shape. More

by Charles A Militana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Croston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Johnson
Aug 07, 2023 -

Jim Ellis Volkswagen of Chamblee responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

July 08, 2023

Jessica was very kind and patient. She definitely did everything she could to make us happy. Would come back to her in a heartbeat. More

by Xoxok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Jim Ellis Volkswagen of Chamblee responded

Xoxok, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 11, 2023

Never got a call back about wasted time, three days of appts, and almost being robbed during service!p More

by douglas favors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Croston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jim Ellis Volkswagen of Chamblee responded

Douglas Favors, we are so disappointed to learn of this situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 458-6811. We look forward to hearing from you.

April 12, 2023

Very happy been costumer Volkswagen dealer, it was wonderful and interesting and easy for me bought car More

by maiiadrobinina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deni Hodzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Jim Ellis Volkswagen of Chamblee responded

Happy we could help! Congratulations on your new vehicle.

December 13, 2022

I had an awesome customer experience at Jim Ellis VW of Chamblee! My Sales Rep., Jessica Atkins was very empathetic towards my needs and concerns related to purchasing a vehicle. She made me feel comfortab More

by Telva Chafin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Dec 16, 2022 -

Jim Ellis Volkswagen of Chamblee responded

It is great to read such wonderful comments about your recent experience with us, Telva Chafin! Thanks again for your business! Take care!

October 27, 2022

I couldn't be more pleased by our experience with Millo & Isaac. Not only did I get a stellar pre-owned car (exactly what I was looking for), Millo understood why it had to be *that* car. Isaac then hustled More

by ksmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Pineda
Nov 01, 2022 -

Jim Ellis Volkswagen of Chamblee responded

Ksmith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 03, 2022

Today was my first visit to this location. I have been working with Chris Anderson since 2015 and he invited me to try this location. I trust his judgment and he helps me keep up with my car m More

by Sabrina1115
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Oct 07, 2022 -

Jim Ellis Volkswagen of Chamblee responded

Your comments keep us motivated and working hard for all our guests, Sabrina1115! Thank you so much for choosing Jim Ellis Volkswagen of Chamblee as your first choice for service!

September 21, 2022

Have been coming here for service on my VW for 4ish years and service has always been excellent. Recently it was time for an upgrade so I came back to visit my regular sales guy (Deni H) who I had bought t More

by pezzy669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deni Hodzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Jim Ellis Volkswagen of Chamblee responded

Your comments keep us motivated and working hard for all our guests, Pezzy669! Please let us know if there is ever anything else we can do for you! Safe travels!

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