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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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October 03, 2020

Danny Chupek was a pleasure to work with, as a service consultant. It was definitely obvious that excellent customer service was his focus. Also, one of the service lane attendants was very accommodatin More

by D
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Jim Hudson Lexus responded

We couldn't ask for better feedback as customer service is our priority at Jim Hudson Lexus of Columbia. It is wonderful to hear that Danny provided you with such a pleasant visit and our team looks forward to taking care of you next time!

October 01, 2020

Great Experience-friendly sales and service department that gets the job done well. This is my sixth auto from Jim Hudson Lexus and Toyota and I am a satisfied customer. More

by Robert Hiott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Jim Hudson Lexus responded

Robert - thank you for leaving Jim Hudson Lexus of Columbia a 5-star review! We're grateful to have earned your loyalty and we look forward to taking care of you next time!

October 01, 2020

Danil always provides excellent service! He is prompt and courteous! He updates me on progress and takes the time needed to answer my questions all the time! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Jim Hudson Lexus responded

We're so lucky to have you in the Jim Hudson Lexus of Columbia family, Deb! It makes our day to hear that Danil always delivers such friendly, transparent service. Thank you for trusting us with all your repair and maintenance needs!

September 30, 2020

My service consultant, Danil Weih ,was very efficent and provided me with excellent service. The service was performed very quickly and I was on my way sooner than expected. I have been very satisfied with More

by Jerry Isbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Jim Hudson Lexus responded

Jerry, thank you for the review! We are so glad Danil provided the efficient service we pride ourselves on at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

September 29, 2020

Pleasant place to take auto and wait for service or easy access to a loaner car if preferred. Friendly reps and excellent service work done. More

by Melmorelex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Jim Hudson Lexus responded

Thank you for the great feedback about our team and service! We truly appreciate you choosing Jim Hudson Lexus of Columbia for your auto needs. Have a wonderful day!

September 28, 2020

Mr. Alston provided excellent service as usual. Also the technician who serviced the vehicle was excellent. Very comfortable and confident that my vehicle receives the best service and care at Jim Hudson. More

by Satisfied Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We're glad to hear that Mr. Alston always takes care of you, and your vehicle!

September 27, 2020

Sam Mercado is professional, proficient, and knowledgeable! I enjoy having him as my service consultant when I bring my baby in to be serviced. He makes sure he honors his promises. More

by Supawoman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Jim Hudson Lexus responded

Thank you so much for sharing such kind feedback about Sam! We love that you can count on him to keep your vehicle running smoothly and safely. All of us at Jim Hudson Lexus of Columbia appreciate your support.

September 25, 2020

Danil is awesome! He was very responsive to my concerns and is very knowledgeable! He was more than willing to answer my questions and made sure all my repair was done. I enjoyed dealing with him! More

by hduckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danil Weih
Sep 25, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to review Jim Hudson Lexus of Columbia and for trusting us with your vehicle! We're thrilled to hear that Danil always provides you with excellent service. It is a pleasure to have you as a customer!

September 24, 2020

I would rate 5* because they were prompt in taking the car in earlier than scheduled. The waiting area was clean, pleasant and followed the rules regarding the virus social distancing. I did not see one More

by Annpeake10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Jim Hudson Lexus responded

Thank you for the rave review! We are happy to hear that you felt comfortable and safe during your recent visit with us for your recall repairs. We appreciate you trusting us with your Lexus GX 460 and look forward to seeing you next time at Jim Hudson Lexus of Columbia!

September 23, 2020

I know I can always trust the advice from Melvin Alston, that I can always get in in an emergency...that my car's history will be evaluated. That is everything! More

by lifechance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! We are so glad Melvin earned your trust here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

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