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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
2,975 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 2,975 reviews

July 14, 2018

Great car buying experience! Great experience working with Wilford Friday and Kyle Krotzer! Mr Friday was the sales consultant and was no pressure, helpful and knowledgeable with More

by Adudley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Krotzer
Jul 16, 2018 -

Jim Norton Toyota Tulsa responded

I am happy to hear that your time spent with Wilford and Kyle was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 13, 2018

Awesome experience I had an awesome experience, especially when I called and talked with Darren. I explained my situation to him & he did everything he could to get me i More

by Daimonddad88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Von-Hagen IV, Darren Hill
Jul 16, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Darren. Please let us know if we can ever help you in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 13, 2018

Nice salesman I had a great experience purchasing a car from Darren Hill. He was friendly and I did not feel pressured to purchase a care before I was ready. He wor More

by KatCortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buckmaster, Darren Hill
Jul 16, 2018 -

Jim Norton Toyota Tulsa responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know that Darren was able to provide you with a pressure-free service experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 12, 2018

Great experience Brad was fabulous. Very informative and not pushy or annoying. Everything was followed thru as promised. Business was clean and people were friendly. More

by BarbieJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer
Jul 12, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 12, 2018

Fast and excellent The service was exceptionally fast and pleasant. I am very satisfied by their efficiency, professionalism and overall treatment. I would recommend the More

by Mika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lynch
Jul 16, 2018 -

Jim Norton Toyota Tulsa responded

Mika, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 12, 2018

Great service would definitely recommend to family and friends or just anyone looking for vehicle not looking to get pushed around by pushy sales people More

by Godsbaby198509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry von-hagen iv, Karyssa Foster, Zoua Vang
Jul 16, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 11, 2018

Helpful, Informative, Quick Brad was very informative and helpful in my search for the perfect car. I never felt pressured which is a huge plus. I could tell everyone genuinely w More

by Candice89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer, Adam Buckmaster
Jul 11, 2018 -

Jim Norton Toyota Tulsa responded

That's awesome, thank you so much for taking the time to write your review Candice! We are especially happy to hear you had a great experience with Brad Mincer - as you can imagine he has quite the following of happy customers! We're very happy that you are one of them and hope you recommend him to help your friends and family in the future. - Laura Morse, ecommerce Manager

July 09, 2018

Great Experience! Robert sold me my new 2018 Toyota 4Runner. He made this purchase so easy for me. I told him exactly what I was looking for, and he delivered! Robert More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Robert Lynch
Jul 10, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Ridenour | Internet Director | 918.259.9358 | mridenour@jimnortonchevy.com

July 07, 2018

Thorough and caring approach! Throughout the buying process, everyone we dealt with provided excellent customer service. Marc was a great communicator and helpful in every way. Wou More

by Cgrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nellis
Jul 11, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so very much for the awesome review! We are glad that you had a great experience with Marc and everyone you dealt with at our dealership! We look forward to serving you in the future. Laura Morse, ecommerce Manager

Jul 11, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so very much for the awesome review! We are glad that you had a great experience with Marc and everyone you dealt with at our dealership! We look forward to serving you in the future. Laura Morse, ecommerce Manager

July 06, 2018

Vip car quote Was called by dealership to come in for quote on 2016 Tundra. Followed their instructions lady at reception desk called to let them know I was there. More

by hat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach George
Jul 06, 2018 -

Jim Norton Toyota Tulsa responded

Thank you ‘hat’ – we appreciate your feedback, but are unable to research any specifics as we do not have a customer name. We have a very quick, simple and transparent process for our customers – so we definitely would like to both confirm if this review was meant for Jim Norton Toyota of Tulsa. And if it was, the opportunity to research your concerns further. We take our customer’s complaints as seriously as our award-winning customers service and reputation. We would greatly appreciate it if you would please contact Shannon Ashford, General Sales Manager, 918-250-6888, at your earliest convenience. Thank you! Laura Morse, eCommerce Manager, Jim Norton Toyota

Jul 06, 2018 -

hat responded

My name is Kent Perkins

Jul 06, 2018 -

Jim Norton Toyota Tulsa responded

Thank you Kent - our Sales Manager will be reaching out to you to discuss. Thank you again and have a very nice weekend.

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