Malloy Chevrolet of Charlottesville

They took care of a manufacturer defect at no cost to me and had me in and out in little timez and had me in and out in little timez More

Good service and respect sales and services department keep up will recommend to others customers.thanks keep up will recommend to others customers.thanks More

Steer clear - especially for a Corvette. This is my first ever negative review of any business, but it is well deserved. This dealership used obviously deceptive and pressuring tactics as op This is my first ever negative review of any business, but it is well deserved. This dealership used obviously deceptive and pressuring tactics as opposed to treating a potential customer with respect. This was my first stop when I decided to start looking to buy my first Corvette. Immediately, I noticed a $5000 markup over MSRP on all three Corvettes in stock. A very polite young salesman helped me and showed me all three cars and the options available. His manager came out afterwards and helped with more information. I told both of them that I just started looking and wanted to drive or even just ride in one before I would commit to ordering one. The manager told me he did not have any allocations to order one at that point anyway. He also said that they wouldn't allow test drives on their new cars to keep the mileage low, but that they did have a fourth car that I could drive when it came back to the dealership. A few days later, I received a call that the car was back and I could come and drive it. We set up an appointment and when I showed up, they started off by delaying because they said the summer tires couldn't be driven until it warmed up. It was in the upper 40's at the time, I believe. I offered several times over the next two hours that if I couldn't drive or ride, I could come back. I spent the time looking over the four Corvettes, being brought into the office to discuss next steps by a different young salesman. He made multiple trips to his manager and at one point said that I could drive it if I agreed to a price for an ordered car. On the sheet was a $1500 dealer applied paint protection that I would not have wanted and they refused to remove it. I again stated that it was okay if I couldn't drive and would just look elsewhere. During his last trip to the manager(s), I noticed a small handwritten sign on his computer monitor that said, "Create a sense of urgency". When he came back, he said the only way I can drive is if I sign the price sheet and give them a $1000 deposit. I immediately left the dealership for the last time. I received a text from the original salesman the next day asking if he could help me with anything. I politely declined and explained to him the way I was treated. I have received no further communication. I feel bad for the two young salesmen who seemingly are being forced into these antiquated, deceptive and disrespectful tactics by these managers. I have since found a respectable dealership where the salesman and manager went out of their way to get me my test drive (and, wow, by the way!) and place my order for a new Corvette at a fair price with no unwanted markups. There are honest, respectful dealerships out there, you just have to look around. More

So far since under new management I’ve not experienced any issues. Maybe after more future services I can then see if my opinion changes. any issues. Maybe after more future services I can then see if my opinion changes. More

It was easy to make an appointment and the state inspection was completed efficiently. The 3% surcharge for using a credit card is absolutely chicken xxxx. I can accept that at a mom and pop store, inspection was completed efficiently. The 3% surcharge for using a credit card is absolutely chicken xxxx. I can accept that at a mom and pop store, not at a dealership for a national brand. More

Bought vehicle from them in 2023. Took back to trade in 2024. Would not give me half of what I paid for it. Over period of 1 year was in shop more than I had it took 3 times to fix ac Took back to trade in 2024. Would not give me half of what I paid for it. Over period of 1 year was in shop more than I had it took 3 times to fix ac. Engine light came on before I got it home.could not get appointment to get repaired they said three week . I had to fix myself. I would never purchase a vehicle three again or advise anyone else to More

the wait was too long. Kudos to Joyce, though, for keeping me informed. I applaud your employing women in the service intake area. They are MUCH better than the men. Kudos to Joyce, though, for keeping me informed. I applaud your employing women in the service intake area. They are MUCH better than the men. More

Great service as always. Team does a good job every time I come in for service Team does a good job every time I come in for service More