I had the pleasure of working with Cathy Seymour for the second time. Our first experience was in purchasing a used Suburban this past spring. We had such an excellent experience with that purchase that we sought Cathy out specifically to help with this next car. What started as an exploratory test drive to determine what kind of car I was looking for evolved into a week-long process of asking questions, researching models, more test-driving and finally purchasing a fabulous vehicle. Cathy was so very patient and friendly through multiple visits, emails and phone calls, making sure I was completely satisfied with whatever car I chose. She enlisted the help of co-workers to track down different vehicles with different package and color options and made sure every one of my questions was thoroughly answered. Cathy went above and beyond! When it came time to pick up my new stellar ride, she introduced me to her colleague, Phil Jones, to go over the entire vehicle with me, who was equally fantastic! He, too, was patient, friendly and easy to work with, answering my list of questions about all the buttons and features on my new car. I never felt rushed, pressured, irritated or uncomfortable at any time. This sales team is top notch! We will be back for the next car!