Jim Shorkey Mitsubishi

Great dealership, they were very professional and knowledgeable about the vehicles. Mr. Ramirez did a great job and I would recommend him as a salesman to anyone, we didn't feel presured by him for a knowledgeable about the vehicles. Mr. Ramirez did a great job and I would recommend him as a salesman to anyone, we didn't feel presured by him for a sale. Extremely not like a typical salesman. Great Young man. Thanks More

I was shopping for a new car last week and Myron Ramirez was very personable and knowledgeable as a salesperson, I would def recommend buying a car from him. was very personable and knowledgeable as a salesperson, I would def recommend buying a car from him. More

I just purchased a 2017 mitsubishi outlander sport and I had a great sales person Natalie Karpinski and fantastic finance person Jessica Minervini at Jim Shorkey Mitsubishi in North Huntingdon. I want to had a great sales person Natalie Karpinski and fantastic finance person Jessica Minervini at Jim Shorkey Mitsubishi in North Huntingdon. I want to thank them for the amazing help with the purchase of my new car!!!! They made the process fast and enjoyable and I very much appreciate it!!!! I would definitely recommend getting your next car from Jim Shorkey and getting those 2 lovely women to help!!! More

Mark Lehr is personable , listens to what you say, knows the Mitsubishi product. He guide you through the car buying process. He drives a Mitsubishi. the Mitsubishi product. He guide you through the car buying process. He drives a Mitsubishi. More

I recently purchased a new SUV from Shorkey Mitsubishi and Mark Lehr was my sales associate. He was very helpful through the process. Thank you! and Mark Lehr was my sales associate. He was very helpful through the process. Thank you! More

Mark Lehr was my sales person he was very professional and very sweet helped me with all my car needs I will most certainly tell my friends and family to come to your dealership and ask for Mark and very sweet helped me with all my car needs I will most certainly tell my friends and family to come to your dealership and ask for Mark More

(The photos mentioned can be found on my review on google.) I purchased a 2008 Cadillac CTS for $7,800 on November 9, 2020. The car was sold under the impression that there were no issues. Overall, google.) I purchased a 2008 Cadillac CTS for $7,800 on November 9, 2020. The car was sold under the impression that there were no issues. Overall, the car is extremely clean. No rust, no dings or dents, no mechanical issues etc As you can see in the photos, there was about 4-5 inches of water underneath the spare tire and underneath the floor of the entire cabin. Along with the water damage and mold, there was also a black ant nest under the back seat. Before purchasing, there were no tale-tell signs of water damage. (I have been a mechanic my entire life) They had covered the smell of the mold with strong perfume. As soon as I discovered the issue, I called the dealership and it was around a week before they could fit me in. When I picked up the car, they said they couldn’t find any issues at all. It just happened to rain that following week, and I noticed more water leaking in. I took it to my garage and diagnosed it myself as clogged drain plugs from the sun roof. I unclogged them and called the dealership to inform them of the solved issue and asked if they could remove all of the water and dry the carpets. It took another week to get the car in their shop to remove the water. After picking the car back up, I double check to ensure the car is dry, but the entire cabin floor was still saturated. They had dried the trunk, but didn’t touch the cabin. I immediately call the Sales manager, who spoke with the service manager and said it will be taken care of. He gave me the number to call and set up another appointment. After a week of calling, leaving voice mails and not receiving a single returned call, I decide take it up the chain to the general manager, Mike Opal. To recap, it has been a month since I’ve owned this car and haven’t been able to drive it due to excess water and smell of mold. During the call with Mike, the general manager, he made the comment that prompted me to write this review. He said “ You bought a used care, we were only being kind to you [by attempting to diagnose and dry it]” He is acting like I am some begging charity case because they sold me a car under false pretenses (by covering mold with perfume) and now that they have my money, they don’t care about “customer service”. The only one that seems to care about the customer was the sales manager Steve Parco. He is the only redeeming quality about this dealership. I decided to spend a week ripping every seat out myself and hang drying all of the carpets. As you can see in the photos, there was in fact black mold growing in the cabin. I have purchased hundreds of cars in my lifetime, but this was by far the worst experience I have ever had. The dishonesty of their service center is unbelievable and I want to warn any future customer about what you may deal with if you decide you want to risk buying a car from here. More

Great all around team to work with, treat everyone like family. Best experience I have had in years. I can not tell you how pleased I am with this dealership. Everyone works as a team, being military I hav family. Best experience I have had in years. I can not tell you how pleased I am with this dealership. Everyone works as a team, being military I have not seen this since leaving service. Will never go anywhere else, ever. More

Worst car dealership experience ever I feel totally ripped off I gotta deal with a messed up vehicle for 5 years thanks to Jim shorkey I keep taking the car in to get looked at & they keep sending me o ripped off I gotta deal with a messed up vehicle for 5 years thanks to Jim shorkey I keep taking the car in to get looked at & they keep sending me on my way Telling it’s fine Wouldn’t recommend no one. More

When they tell you your part will be in in 3-5 days and it's been 10!! No updates Another prime example of their poor customer service once again! Speaking of the North Hills location it's been 10!! No updates Another prime example of their poor customer service once again! Speaking of the North Hills location More