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Jimmy Britt Chrysler Dodge Jeep RAM

Dublin, GA

4.7
1,299 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from the greater Macon area.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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2054 US-441

Dublin, GA

31021

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Showing 1,299 reviews

April 04, 2024

Always help full on every visit. will call and let you know what needs to be done and the cost. More

by jimmygflanders
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Paid to have new tires put on my truck and this was the first time since I purchased truck and all four wheels got knicked by their tire machine. A $2200 job More

by jesse.foskey
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

The best dealership I’ve dealt with. Every aspect of it is wonderful. I will return in the future. More

by darrellmartinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Arrived at dealership to have some warranty repair done and was told that they didn't know that I had an appointment. Was also told there were no techs working either. It was a Saturday and I did schedule More

by ggmattison
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Boney
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Always get good service. ..I've always dealt with Mitch Poole...never had any problems or issues More

by JEFFHANDLEY4083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

The service department does a great job! They do their best to get you back on the road as soon as possible. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Do not buy a vehicle from here! !! They will demand more money after both parties have signed a contract!!! xxxx poor people!!! More

by Costaz71.dj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Poulton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

We're very sorry this was your interpretation of the events, sir. Inevitably, we take all customers at face value as to the payoff amount remaining on their vehicles in advance of their purchase up until we can contact their current lending institution. In this case, as we explained, the payoff amount you supplied us was far less than what was actually owed per your bank. We can only base our contract creation based on the good faith estimates from our guests. In most cases of a negative review, we apologize for any miscommunication and work to resolve the issue. In this instance, though, there was nothing more to do than to request the difference in payoff amount. It is certainly not customary where we ever require someone to come back in with additional funds, but in this instance, it is what is indeed required as it was not a mistake on the part of our dealership. We truly do desire to move beyond this unfortunate instance and serve you long into the future.

March 30, 2024

They did what they said they would do in a reasonable amount of time. Very friendly. More

by poppyjpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

I’ve been taking my Jeep to Jimmy Britt for maintenance and services for a number of years. Everyone in the service department is professional, courteous, and knowledgeable. Jamie is the absolute best. I v More

by TTANGEL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Brent went out of his way to find thw right vehicle for me. His customer service work ethic and demeanor were outstanding. More

by cliftonfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.