Joe Basil Resale Center

Numerous calls not returned .payed for truck sat in waiting room waiting for the salesman for a hour to be taken to the truck. When I walked over to find salesman he was setting at a table. Worst car b waiting room waiting for the salesman for a hour to be taken to the truck. When I walked over to find salesman he was setting at a table. Worst car buying experience ever will never buy another vehicle there ever. I brought a 32000 dollar check and a 7000 dollars check should have been in and out in a half hour instead was there 2 hours. More

Derrik Schiersing and Ken Kobee were above and beyond what I expected during the test drive and final transaction. Very accommodating! Thank you! what I expected during the test drive and final transaction. Very accommodating! Thank you! More

Great experience, saved me money compared to going to another dealer, wife will most likely come see you guys when she’s ready to trade. another dealer, wife will most likely come see you guys when she’s ready to trade. More

The sales representative (Derrik) was very nice and helpful. I did call after I picked up my new car because I accidentally left a cd in the cd player of my old van and I didn’t receive a call back wh helpful. I did call after I picked up my new car because I accidentally left a cd in the cd player of my old van and I didn’t receive a call back which is disappointing. I know it’s only a cd but a call back would have been nice telling me if it was found or not. More

I love the car the treatment I received was Horrible. Once they got my money I spent hours there waiting on my vehicle. On two separate days. Once they got my money I spent hours there waiting on my vehicle. On two separate days. More

I found my experience as a nightmare. I put my down payment of $2,000 on 5/27 and was told that car had to be off the lot before June. Appointment was scheduled for 5/31 at 10am. The car was not det payment of $2,000 on 5/27 and was told that car had to be off the lot before June. Appointment was scheduled for 5/31 at 10am. The car was not detailed and had to wait. They had 3 days to have it done, as I am on oxygen which made the wait concerning. I did receive a extra key. The sales person claimed previous owner did not return it. So why should that be my problem? I noticed that I did not receive an owners manual. I left two messages for Darren and called his manager who told me he was off. I was told to come in Friday to pick it up. Darren came out to tell me he mailed it and I should receive it on the weekend, as of today I never received it. I started my car on the 5th of June and screen told me the battery in my remote was at 0% so I drove back to your dealership and Darren came out to give me an used manual which was filled with coffee stains. I told him I was here because of the dead remote and placed a new battery which did not connect so he went back in and gave me an extra that he said was hanging up. Remember he claimed there were no extras. I feel my business was unappreciated and I feel I was disrespected. More

The service was prompt and the solved any issue that came up immediately. Very pleased with the efforts and responsiveness. Felt I got a fair deal. Thank you. up immediately. Very pleased with the efforts and responsiveness. Felt I got a fair deal. Thank you. More

Everything went smoothly. Went in there with a number and came out 11.00 ahead of the game. Great service from all! Will purchase from Joe Basil again! came out 11.00 ahead of the game. Great service from all! Will purchase from Joe Basil again! More

Our experience was great!! Very nice staff!!! Willing to help with any of our concerns! Very knowledgeable!! Made us feel at home!! I’d definitely recommend you guys to anyone I come across looking for thei help with any of our concerns! Very knowledgeable!! Made us feel at home!! I’d definitely recommend you guys to anyone I come across looking for their next vehicle! Thanks a lot you guys! More

Our salesman was arrogant and the truck we looked at was not as good in person as was perceived online. Our salesman was more interested in making a sale then he was with customer service he was very arroga not as good in person as was perceived online. Our salesman was more interested in making a sale then he was with customer service he was very arrogant. We drove over four hours to purchase this vehicle and were treated like just a number. More