Joe Heidt Motors

I was shopping for a 2013 Passat. As a long time VW owner, I knew what I wanted. I emailed three dealers in my area. One dealer responded with an automated email response that answered nothing, so owner, I knew what I wanted. I emailed three dealers in my area. One dealer responded with an automated email response that answered nothing, so I crossed them off my list. Another dealer was good at following up so I visited and test drove a vehicle. However, their pricing was a bit above what the Internet suggested was a good price. Next I contacted Joe Heidt VW in Ramsey. I quickly received a detailed response from Paul Dunn. We arranged a meeting at the dealer. When I arrived, Paul had the car waiting and offered me a test drive. The car was great. Once we returned from the test drive, we sat down to discuss price. This was the best car buying experience I have ever had. Paul was quick to get to a price that the Internet indicated was a very good price, and his price was much better than I had received from the other dealer. Within an hour of entering the dealership, I had test driven the car, negotiated the price, and had the contract drawn up. Super easy. Since the car I was seeking was a rare color combination, Joe Heidt VW did not have that car on its lot. Paul informed me of this early in our discussions but assured me that he could get the vehicle through a dealer swap. The car arrived several days later just as Paul had promised and the purchase was completed. Paul is not your stereotypical car salesman. He is polite, well mannered, easy to talk to, and most importantly service oriented. If you've ever shopped at Nordstrom, then you'll understand true customer service, and that's what Paul delivered. More

I have always been pleased with the service I from Scott Bisig at Joe H VW. However, Mr.Paul Dunn's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such Bisig at Joe H VW. However, Mr.Paul Dunn's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Joe Heidt Motors Inc for years to come. Sincerely, R Diaz More

Youssef is our favorite salesperson. We bought 3 cars from him already, always the best price around. Very professional and quick to deal with, no bs whatsoever. The new finance manager Mike is awesome, from him already, always the best price around. Very professional and quick to deal with, no bs whatsoever. The new finance manager Mike is awesome, he did a great job and made sure everything was explained very thoroughly. More

I want to thank Mr. Joe Heidt and its sales staff for the I want to thank Mr. Joe Heidt and its sales staff for the courtesies that were extended to me over the last couple of weeks. The Sales Staff wen I want to thank Mr. Joe Heidt and its sales staff for the courtesies that were extended to me over the last couple of weeks. The Sales Staff went the “extra mile” to make sure that I was pleased with my acquisition of my 2013 Volkswagen Beetle Turbo. Paul, who worked with me through the Sale & Chase, who worked on securing the VW model, Color and requested accessories would make me enjoy my new Beetle Turbo even more than the 2010 VW New Beetle that had come to the end of its Lease. Also, Chris, what a fantastic professional guy! My new Turbo sure attracts a lot of positive attention. Hopefully, this will translate to more sales for the Joe Heidt Volkswagen dealership. Ask for Paul Dunn in Sales, he's the best. Joe Heidt Volkswagen puts the "fun" back into automobile buying. And better yet, you can trust Joe Heidt Volkswagen Dealership. More

I have chosen to give JOE HEIDT MOTORS and salesperson JUAN FEBRES such a great review, because since buying my new car they have answered all my concerns regarding the vehicle in addition to the attenti JUAN FEBRES such a great review, because since buying my new car they have answered all my concerns regarding the vehicle in addition to the attention they offered me before buying the the vehicle. Also in the past I used to own a Passat and on my way to work I would used their service department and was very pleased with their service. I believe I will continue to buy and recommend this dealership now and in the future. More

This experience I have encountered at Joe Heidt was very enjoyable. Buying a new car these days can be a very stressful event, but these guys at Joe Heidt Motors left me feeling extremely satisfied. I cho enjoyable. Buying a new car these days can be a very stressful event, but these guys at Joe Heidt Motors left me feeling extremely satisfied. I chose to secure financing on my own and it proved to be a troubling decision. But Juan Febres stepped up to the challenge and dealt with my financial institution and I was able to take delivery of my new Jetta when it was convenient for me. Juan Febres made me feel like I was his number one priority from the very start of our encounter. Hats off to Mr. Febres and all the guys at Joe Heidt Motors. More

I worked with Juan-he's the best! Knowledgeable,friendly and knows vw inside and out. It was a pleasure doing business with him. He went out of his way to make sure I was happy!!! He deserves a raise!! and knows vw inside and out. It was a pleasure doing business with him. He went out of his way to make sure I was happy!!! He deserves a raise!! More

I just leased a 2013 Passat from Joe Heidt Motors. This is a 3rd car I've leased from them. Juan Febres has assisted me every time. He's very knowledgeable and is great to work with. The car is awesome. is a 3rd car I've leased from them. Juan Febres has assisted me every time. He's very knowledgeable and is great to work with. The car is awesome. See you soon for car #4. More

I bought a used Jetta last year and promised FREE can/jar of white retouch paint. I stopped many times and told it was not in stock. I picked up title a few months later and asked them to mail the paint to m of white retouch paint. I stopped many times and told it was not in stock. I picked up title a few months later and asked them to mail the paint to me as I don't live close to this dealer and was NOT told that would be an issue. I was never notified about the status for my paint. Today I called and was told they had the paint but never bothered to mail it or notify me. I asked them to mail it to me today and got a lot of lies about paint being hazardous and not mailable. The postage to mail a 3 ounce box is $1.64 and I verified with usps that their is absolutely no restriction for mailing a small tube of retouch paint. What this dealer did was wrong and their customer service or should I say lack of service is BAD. If the dealerships goal was to make a satisfied customer mad have me tell my friends and associates to NOT buy anything from Joe Heidt VW then they have succeeded. More

Very slothful performance when it comes to providing full details regarding financing and aiding the customer with post-purchase paperwork e.g., for insurance companies. I would highly recommend buying/leasi details regarding financing and aiding the customer with post-purchase paperwork e.g., for insurance companies. I would highly recommend buying/leasing your car from another VW dealer. More