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Joe Machens Toyota - Service Center
Columbia, MO
577 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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577 Reviews of Joe Machens Toyota - Service Center
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July 27, 2022
I had an 11:00 appt and it took 2 1/2 hours for oil change and tire rotation. I feel that is too long. Never had that problem before! change and tire rotation. I feel that is too long. Never had that problem before! More
by Bonniestaehle
Employees Worked With
Don’t know name
Helpful July 12, 2022
Service department was extremely helpful. Debbie kept in contact with me about repair. Repair was made on a recall. All involved were great. Debbie kept in contact with me about repair. Repair was made on a recall. All involved were great. More
by lemurdock679
March 29, 2022
Paula Ortez was very easy to work with. Even though she appeared to be very busy she always followed up Even though she appeared to be very busy she always followed up More
by Steffwa
Employees Worked With
March 28, 2022
Kamille in the Service Department was nice and accommodating to my needs. She delivered faster then she promised and was attentive every step of the way. I don’t know the name of the tech who did accommodating to my needs. She delivered faster then she promised and was attentive every step of the way. I don’t know the name of the tech who did the work, but I am appreciative of their attentiveness as well. I learned a lesson today. Go with someone who knows my vehicle and not a quick lube place for a oil change. They drained my transmission thinking it was engine oil. Seriously? Almost cost me thousands in repairs. More
by soupboy78
Employees Worked With
Kamille Carey
March 27, 2022
Terry and parts team worked together to have parts in so can get my vehicle repaired. can get my vehicle repaired. More
by michaelandrebecca
Employees Worked With
March 17, 2022
Took my 2003 Camry in for routine service and checking out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my travel plans to acquire specialized physician help out of town. More
by jdwhi
Employees Worked With
March 17, 2022
Charged me unnecessary cabin air filter replacement without asking first. They put my daughter away for engine warning and I had to go in to have them fix the car. without asking first. They put my daughter away for engine warning and I had to go in to have them fix the car. More
by Kingo
Employees Worked With
Kamille not listed
February 03, 2022
As usual, I had exemplary service and communication. Keep up the good work and I least for me change nothing. Keep up the good work and I least for me change nothing. More
by ww
Employees Worked With
Other Employees :
Debbie
January 12, 2022
Have bought a minimum 6 vehicles at Machens in last 10 years. Service department is excellent but logistically does not work for me for all needs. years. Service department is excellent but logistically does not work for me for all needs. More
by gary.uppinghouse
Employees Worked With
December 10, 2021
Clean and courteous personnel. Good courtesy car driver and ride. Had a 9:15 appointment for a safety recall fix but work wasn’t begun until mid afternoon. Arrived after 4:00 to pick up vehicle but had and ride. Had a 9:15 appointment for a safety recall fix but work wasn’t begun until mid afternoon. Arrived after 4:00 to pick up vehicle but had to wait 15 minutes for paper work to be found. More
by Rkirkpatrick47
Employees Worked With
Names unknown
